Ratings based on 233 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Dec. 28, 2023 by Smile Hotel Front, Hotel Management
Thank you for your excellent evaluation.All of our staff are looking forward to the day when we can welcome you again.
by A traveller
Posted Jul. 31, 2023 on Expedia
Great stay. Very close to the train station, a 7-11 on the ground floor and rooms were clean and comfortable
Comment from Hotel Management
Aug. 24, 2023 by Smile Hotel Fujisawa, Hotel Management
Thank you for using Smile Hotel Shonan Fujisawa.We are glad that you had a comfortable stay.We look forward to seeing you again.
by A traveller
Posted Jul. 3, 2023 on Expedia
Clean rooms and overall very lovely staff. and 7/11 downstairs is very convient!
Comment from Hotel Management
Jul. 26, 2023 by From the front desk of Smile Hotel Shonan Fujisawa, Hotel Management
Thank you for staying at our hotel.We would also like to thank you for giving us the highest rating of 5.We just opened 3 years ago, but we put a lot of effort into cleaning to keep it clean.There is a restaurant on the 2nd floor of the building, so it is popular with many customers.Thank you for your contribution.We are looking forward to the day when we can welcome you again on another occasion.
by A traveller
Posted Jun. 27, 2023 on Hotels
Comment from Hotel Management
Jul. 11, 2023 by スマイルホテル湘南藤沢, Hotel Management
この度はスマイルホテル湘南藤沢をご利用頂きまして誠にありがとうございます。また満点のご評価を頂きましたこと重ねてお礼申し上げます。またのご来館を心よりお待ち申し上げております。
by A traveller
Posted Apr. 1, 2023 on Hotels
Comment from Hotel Management
Apr. 4, 2023 by フロント 土井, Hotel Management
この度はスマイルホテル湘南藤沢のご利用誠にありがとうございます。またのご利用お待ちしております。
by A traveller
Posted Mar. 27, 2023 on Expedia
Excelente
Comment from Hotel Management
May 13, 2024 by Front desk staff Izuka, Hotel Management
Thank you for your stay in our hotel.We hope that you satisfied to stay at our hotel comfortable.We will continue our effort to provide the best customer service and guest rooms for our guests.We are looking forward to see you again.Thank you for your good review.
by A traveller
Family Visit
Posted Mar. 1, 2023 on HotelsComment from Hotel Management
Mar. 10, 2023 by スマイルホテル湘南藤沢, Hotel Management
この度はスマイルホテル湘南藤沢のご利用誠にありがとうございます。また満点のご評価重ねてお礼申し上げます。。またお待ち申し上げております。
by A traveller
Posted Sep. 11, 2022 on Expedia
藤沢で7000円程のビジネスホテルはこの程度なのですね。
フロントからアメニティを自身で取って部屋まで持っていくという方法は悪い意味で驚きました。
この価格帯のホテルなら都内の方が断然快適でサービスも普通にいいのだということが判りました。
Comment from Hotel Management
Sep. 21, 2022 by 松山, Hotel Management
この度はスマイルホテル湘南藤沢をご利用いただきありがとうございます。アメニティのセルフサービスにつきまして、２０２２年４月より施行開始されましたプラスチック資源循環促進法に基づき、ホテルは削減に向けた目標の制定と対策を講じることが義務付けられております。ご理解ご協力をいただけますと幸いでございます。今後はご満足を頂けますよう、設備や接客サービスに力を入れてまいります。最後にはなりますが、お忙しい中ご投稿ありがとうございました。またのご利用お待ちしております。
by A traveller
Posted Aug. 28, 2022 on Expedia
by A traveller
Posted Jul. 21, 2022 on Expedia
Very clean, and conveniently located. Will come back again.
Comment from Hotel Management
Jul. 23, 2022 by スマイルホテル湘南藤沢, Hotel Management
この度はスマイルホテル湘南藤沢をご利用いただきありがとうございます。 またのご来館を心よりお待ち申し上げております。
