6/10 Okay
Emma
Jul 10, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I booked this hotel for 1 reason. It said it had parking, I even cancelled another booking for somewhere after it said limited parking in favour of this one. This hotel does not have parking. It has a slightly discounted rate for the NCP down the hill. This car park is badly signposted and hard to find and it is, as I said, DOWN the hill. This means an UPHILL slog to the hotel. That may work if you are young, able-bodied and not encumbered by luggage but I am none of those things, which I why i booked a hotel that said it had parking. I get it's in central York and parking is at a premium, but be honest about it
Having therefore arrived at the hotel exhausted and in pain I was not in the best frame of mind and in a mood to be a right Karen about the rest of the hotel.
The room was fine, though it did take me 24hr to find the hanging space and hairdryer. It could do with someone where to put cases thats not the floor and a USB plug for device charging.
TV channels limited to 1-5 and no radio stations, however the rotating chair was good and the shower excellent. No decaff in the room, though I expect that could have been found at reception, if I had had the energy left to make it back there.
Bed was clean and comfy enough, though oddly close to the wall on one side? Air conditioning so complicated that it needed its own instructions at check-in and it wouldn;t go below 19C, which to me makes it a bit pointless.
All in all what could have been a lovely weekend spoilt.
Emma
Stayed 3 nights in Jun 2025