Impossible Motel

3.0 star property
3-star adults-only hotel near York Minster

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Photo gallery for Impossible Motel

Breakfast, lunch and dinner served
Design Double Room - 2 Baths (Labyrinth)
Reception
Signature Double Room, Hot Tub (Stella Solarium) | Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 St. Helens Square, York, England, YO1 8QN
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Minster
    ‪3 min walk‬
  • Place, York Christmas Market
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Signature Double Room, Hot Tub (Stella Solarium)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Design Double Room - 2 Baths (Labyrinth)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double Room (Dungeon)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Romantic Room - Bath for 2 (The Red Room)

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room, City View (Sublime)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Superb)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, City View (Splendid)

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Room, Hot Tub (Sir Joseph Terry)

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room, No Windows (The Bank Vault)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Elite Room - Bath for 2 (Sensational)

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Room, City View (Spectacular)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Economy Double Room, No Windows (Mail Room)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double Room, No Windows (Experience)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

York

City center stay.At this City Centre hotel, you'll be well placed to visit York Minster and Shambles, both within a 5-minute walk. St. Helen's Square and York Mansion House are also within half a mile (1 km).

What's nearby

  • Shambles - 3 min walk - 0.3 km
  • York Minster - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 5 min walk - 0.4 km
  • York City Walls - 5 min walk - 0.4 km

Getting around

  • York Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 61 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬1 min walk
  • ‪Brew & Brownie - ‬2 min walk

About this property

Impossible Motel

3-star adults-only hotel near York Minster
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Impossible Motel.

This 3-star York hotel is smoke free.

  • 13 guestrooms or units
  • 2 bars or lounges
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Impossible Motel offers 13 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with pay movies.

Bathrooms include complimentary toiletries and hair dryers. This York hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch smart TV
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

Property is also known as

Impossible Motel York
Impossible Motel Hotel
Impossible Motel Hotel York

Impossible Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 127 reviews
Rating 8 - Good. 22 out of 127 reviews
Rating 6 - Okay. 15 out of 127 reviews
Rating 4 - Poor. 9 out of 127 reviews
Rating 2 - Terrible. 6 out of 127 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky hotel

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.
Stayed 1 night in Sep 2025

6/10 Okay

Dominic

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!
Stayed 2 nights in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lilli

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was OK. The staff were helpful. Our room lost power at 10pm and ended up being the fan was tripping out the power. We weren’t able to shower because of this as the fan wouldn’t work and it was underground. The bar upstairs was quite loud. Overall pretty dissapointing because of the issue with the room.
Stayed 1 night in Aug 2025

8/10 Good

Nathaniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at Impossible Motel.

Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍
Stayed 1 night in Aug 2025

10/10 Excellent

Valeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff and great rooms
Stayed 1 night in Aug 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.
Stayed 1 night in Jul 2025

2/10 Terrible

chris

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2025

6/10 Okay

Travis

Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel with very welcoming and helpful staff
Stayed 1 night in May 2025

8/10 Good

Bren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for quirky personalities.

We stayed in the Impossible Motel, the Labyrinth room. The location is excellent, with shops, bars, restaurants etc available as soon as you exit the front door. The walk to the hotel from where we parked took only 6 minutes. Two negatives for the room. 1. The room is underground and it smells musty and damp and it’s quite strong. There are already diffusers in the room but they don’t help. Bring your own air fresheners. 2. Even with all the lighting options on, it’s very dim. The missus struggled to get ready while using the mirror. We did locate all the lights and they weren’t enough for certain circumstance. General info. This is the room with the bed suspended from the ceiling on chains. The chain links are welded so the bed doesn’t swing, for those of you who wondered, I did. When needing light for any useful purpose, the room is quite cosy. The floors are bare paving though and while slippers are provided, I would advise bringing your own. Most of the ceilings are low, I’m 6ft and had to stoop much of the time. The bathroom has 2 baths side-by-side so you and your partner can bath next to each other while sharing a drink. We made use of that. Despite the negatives, it was quirky and while we’d stay again in the hotel, we’d likely try another of the room options, but if the Labyrinth Room was the only one available, we’d take it again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unusual hotel! We had such fun
Stayed 1 night in May 2025

8/10 Good

Christian, Hockessin

Liked: Cleanliness, amenities, property conditions & facilities
Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.
Stayed 1 night in May 2025

6/10 Okay

William F

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No lo recomiendo.

El lugar céntrico. No tiene ascensor y son muchas escaleras. Servicio genial, pero la habitación súper pequeñas, ni las maletas se pueden abrir, baño súper pequeños, en realidad no se lo recomiendo a nadie.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .
Stayed 2 nights in Apr 2025

6/10 Okay

john

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service

Not luxury for thenprice

Small room, stuffy after taking a bath. The hotel lacks the luxury you’d expect for this price tag.
Stayed 1 night in Mar 2025