Note fondée sur 831 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
87 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Bien placé mais cher vu les prestations

Publié le 22 août 2019 sur Hotels
Cher pour la qualité des prestations. Chambre assez petite en sous-sol et basse de plafond, légère fuite sous le lavabo. On s’attendait à mieux vu le prix et les photos.
Commentaires de Gestion de l’hôtel
22 août 2019 par Judges Court, Gestion de l’hôtel
Merci pour votre avis. Vous avez été placé dans le type de chambre que vous avez réservé - Deluxe King. Nous conseillons toujours de parler à la réception si vous êtes malheureux car ils ont pu changer de chambre.
4 sur 5
par Lucie

Publié le 5 juill. 2017 sur Hotels
Hotel bien situé. Propreté impeccable et lit confortable.
3 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
I booked specifically for the stone ceiling room because the room looked beautiful. I didn’t realize that it was technically a basement room. There was an unpleasant smell that made me feel a bit ill. I mentioned it to staff who tried to help but because it wasn’t a hazard they couldn’t do anything. Apparently it was caused because of the rain which… England rains a lot so that’s not great. They were fortunately able to me offer a different room the following evening but if that other room had been booked they wouldn’t have done anything about it. Had I decided to move to a different hotel they informed me they couldn’t guarantee me a refund and I would have been out near $440. Which meant “sleeping” (but not really able to sleep) in the room for the first night. It was very unpleasant. What I will say is that the staff were pleasant, the property is beautiful and the other room they gave me was great. Windows I could safely leave open, not too hot or too cold. Great shower. Also should be noted there is no elevator. So if you have heavy luggage or lots like I did it’s a pain. also not great for very tall people. My friend nearly knocked himself out on a beam. Incredible location tucked away down a close feels sort of removed from the hustle and bustle of the busy streets. Close to most things you could need. Walking distance to tons of great shops cafe and sights. I received a complimentary glass of wine upon arrival.
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
4 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
Nice quaint hotel. Central to shopping and York in general.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
4 sur 5
par un voyageur

Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
5 sur 5
par un voyageur

Publié le 9 mars 2024 sur Expedia
Very goood
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
5 sur 5
par un voyageur

Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
5 sur 5
par un voyageur

Recommended

Publié le 1 mars 2024 sur Hotels
Clean, comfortable room. Very friendly and welcoming staff. Thank you for a lovely stay.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us
3 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Judges Court , Gestion de l’hôtel
Many thanks for your kind review, we couldn't be happier that you enjoyed your stay with us