Ratings based on 58 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Excellent breakfast
Comment from Hotel Management
Feb. 12, 2024 by Reception, Hotel Management
Dear Guest,Thank you very much for leaving your opinion after your recent stay at the Diament Hotel in ZabrzeI am glad that we were able to meet your expectations.Thank you very much for your time and we hope that we will have the opportunity to welcome you again at the Diament Hotel in Zabrze.Kind regards,Michał WitkowiczHotel director
4 out of 5
by A traveller

Posted Dec. 29, 2023 on Hotels
Great place to stay if in need of a hotel close to the mining experience. We were upgraded from a 3star room to a 4star one which was a nice gesture. The room is spacious and comfy; staff are polite. The only minus is the fact that I asked for a twin room and was put in a double bed one where we had to separate the beds ourselves. Other than that it was a near perfect stay.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 24, 2023 on Hotels
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
Would highly recommend.
Comment from Hotel Management
Dec. 1, 2023 by Hotel Diament , Hotel Management
Szanowny Pnie Alanie,Serdecznie dziękujemy za wysoką ocenę. Jest to dla nas niezwykle miłe i motywujące. Państwa uznanie jest najlepszą nagrodą za nasze wysiłki.Jesteśmy zobowiązani do zapewnienia dalszej doskonałej obsługi i spełnienia Państwa oczekiwań.Z wyrazami szacunku,Michał WitkowiczDyrektor Hotelu
1 out of 5
by A traveller

Posted Aug. 16, 2023 on Hotels
Comment from Hotel Management
Aug. 24, 2023 by Hotel Diament Zabrze, Hotel Management
Dear Mr ANUBHAV,thank you very much for your opinion, unfortunately it has no comment and I don't know why such a low rating. Please contact us directly to clarify the situation.RegardsMichal WitkowiczHotel director
4 out of 5
by A traveller

Posted Dec. 21, 2018 on Expedia
It was comfortable and within walking distance to the shopping areas No luggage assistance
Comment from Hotel Management
Apr. 14, 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. In our hotel there is a luggage cart available so you can carry your luggage without any problems. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
3 out of 5
by A traveller

Posted Dec. 17, 2018 on Expedia
Food is good, staff is helpful. Dont like that there is no assistance when you arrive and when you leave
Comment from Hotel Management
Apr. 14, 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. In our hotel there is a luggage cart available so you can carry your luggage without any problems. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
5 out of 5
by A traveller

Posted Dec. 16, 2018 on Expedia
The food was great and pricing is good. Staff were excellent
Comment from Hotel Management
Apr. 14, 2019 by Michał Witkowicz, Hotel Director., Hotel Management
Dear guest, thank you for choosing our hotel and leaving reviews after your stay. We are very pleased that you are satisfied with the services we provide, especially with the staff and the quality of the food. Every day we make every effort to ensure that our guests are satisfied with their stay and have a nice time remembering it. We would like to invite you to take advantage of our second hotel Park Hotel Diament **** in the same location and live cooking in our restaurant next time. I hope that we will have the pleasure to host you again in our Hotel. Best regards, Michał Witkowicz, Hotel Director.
5 out of 5
Recommended
for Everyone
by A traveller

Quality hotel on the outskirts of Zabrze

Posted Aug. 22, 2018 on Expedia
Pros: Staff, price, location.
Cons: Automatic lights didn't come on when I entered the corridor.
Location: Near number 3 tram route, so a reasonably straightforward journey to/from town.
Needed a place on this side of town – Diament suited my purposes perfectly. Great staff, comfortable lodging, working WiFi, rain showers in the bathroom.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 19, 2018 on Expedia