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Backstage Boutique SPA Hotel

4.0 star property
4-star ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Backstage Boutique SPA Hotel

Outdoor pool, sun loungers
Sky & Stars Suite | Living room
Interior
Front of property
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Hofmattstrasse 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Cube Loft

Cube Loft

Cube Loft

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room)

Cozy Art (standard room)

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Matterhorn View

A hotel room with a large bed, a bathtub, and a view of the outside.

Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cube Loft

Family Cube Loft

Family Cube Loft

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room

Sky & Stars Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Zermatt

Skiing getaway.At this Zermatt City Centre hotel, you'll be within a 5-minute walk of Zermatt Visitor Center and Tour Monte Rosa. Zermatt-Matterhorn Ski Paradise and Matterhorn Museum are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Furi - Riffelberg - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬1 min walk

About this property

Backstage Boutique SPA Hotel

4-star ski hotel near Zermatt-Matterhorn Ski Paradise
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an outdoor pool and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2011
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Terrace
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Backstage Boutique SPA Hotel offers 34 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. 48-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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  • Hot tub
  • Breakfast included
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4.9 out of 5, Exceptional, 486 reviews
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 48-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

How close is Backstage Boutique SPA Hotel to the airport?

Backstage Boutique SPA Hotel is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Backstage Boutique SPA Hotel?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Backstage Boutique SPA Hotel on May 9, 2026 start from CA $468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Backstage Boutique SPA Hotel have an airport shuttle?

Airport shuttle services are not available at Backstage Boutique SPA Hotel.

Does Backstage Boutique SPA Hotel offer free breakfast?

Backstage Boutique SPA Hotel offers free continental breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Backstage Boutique SPA Hotel?

No, there is no casino at this hotel.

What time is check-in at Backstage Boutique SPA Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Backstage Boutique SPA Hotel?

Free parking is not available at this hotel.

Does Backstage Boutique SPA Hotel have a pool?

Backstage Boutique SPA Hotel features an outdoor pool.

Does Backstage Boutique SPA Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Backstage Boutique SPA Hotel have a spa?

This hotel has a spa, which features massages.

How close is Backstage Boutique SPA Hotel to downtown Zermatt?

Backstage Boutique SPA Hotel is 0.2 mi away from Zermatt.

Backstage Boutique SPA Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 383 reviews
Rating 8 - Good. 72 out of 383 reviews
Rating 6 - Okay. 21 out of 383 reviews
Rating 4 - Poor. 6 out of 383 reviews
Rating 2 - Terrible. 0 out of 383 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Farasley, Largo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very helpful and kind, lots of smiles
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcella

Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The staff were wonderful. The room was beautiful. Breakfast was delicious.
Stayed 5 nights in Nov 2025

10/10 Excellent

donna

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super cool hotel., Friendly staff, excellent breakfast included - definitely recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, amenities
Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

MISS IMOGEN

Stayed 2 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rahul, Dublin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Room a but weird and not terribly good UX.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to train. Super friendly staff. Good shower. Great breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Matterhorn visit

Stayed 1 night in Aug 2025

10/10 Excellent

natalia, anchorage

Stayed 4 nights in Aug 2025

10/10 Excellent

Sabine

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous hotel with outstanding service!

The most beautiful stay in Zermatt. Everyone was amazingly friendly and welcoming. The food is incredible. The room was outstanding! Modern twist what made it super exciting and beautiful! We loved it and will be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Stayed 2 nights in Jul 2025

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing unique stay

Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi was not great
Stayed 2 nights in Jul 2025

8/10 Good

Jaisele

Stayed 3 nights in May 2025

10/10 Excellent

Payman

Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2025