Ratings based on 17 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller from Arlington
Posted Jan. 15, 2024 on Expedia
Best view of the Matterhorn. The hotel is basic but clean.
by A traveller
Amazing ambiance of high mountains
Posted Sep. 3, 2023 on HotelsAmazing mountain ambiance - that was my second time staying in this hotel. Matterhorn view from my balcony, good breakfast and excellent dinner, friendly and helpful staff. Unfortunately it gets booked up very quickly during the summer so it’s really hard to get.
by A traveller from Ageo
Posted Aug. 20, 2023 on Expedia
by A traveller
Posted Aug. 12, 2023 on Expedia
Wonderful hospitality!
by A traveller
Posted Mar. 12, 2023 on Expedia
affable. pleasure staying. staffs were friendly and care for you while you are staying. met a lots of good friends.
by A traveller
Rude, unfriendly manager
Posted Apr. 11, 2022 on HotelsVery rude and unfriendly staff, particularly the elderly woman who seemed like the manager working during the day. Both soap and shampoo dispenser in the the shower/bathroom were empty, and had to ask multiple times to get it refilled, which still was not done promptly. Was rudely asked to settle my bill before check out time in the middle of eating my breakfast. Also was responded to angrily when I requested to check my luggage after check out, saying that it was too full and I would have to find space, which was not difficult at all to do for my medium sized backpack. Also the location is poor if you want to do anything in town, as they inform you in an email a few days prior to your stay that you will have to catch the 3pm gondola from Zermatt at the latest if you want to get back to the "hotel", which is really more of an adult hostel. I ended up sleeping on my friends' couch at their hotel in town for one of my nights because I wanted to hang out with them in town and it ended up being a far more comfortable and pleasant experience.
by A traveller
Posted Feb. 12, 2020 on Expedia
All I can say is “WOW”. Sleeping at 2000 meters in the shadow of the Matterhorn. Simple but spotless facilities, excellent kitchen and delightful staff. Wake up in the morning and literally step out onto the piste. Only downside is that the lift shuts at the end of the ski day and there is no way to town in the evening, so you might not want to spend all week here. I spent two nights and found it delightful
by A traveller
Posted Nov. 7, 2019 on Hotels
