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Hotel Tannenhof

3.5 star property
3.5-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Gallery Double or Twin Room
Breakfast, lunch, dinner served; Italian cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Zermatt

Zermatt City Centre stay.With a stay at this Zermatt City Centre hotel, you'll be steps from Matterhorn Museum and Mountaineers Cemetery. Zermatt-Matterhorn Ski Paradise and St. Mauritius Church are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Hotel Tannenhof

3.5-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Reviews

Hotel Tannenhof Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 259 out of 332 reviews
Rating 8 - Good. 54 out of 332 reviews
Rating 6 - Okay. 13 out of 332 reviews
Rating 4 - Poor. 3 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

Reviews

10/10 Excellent

John, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Yu-Hsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were modern and clean, and the beds were very comfortable. The hotel is very quaint and centrally located. We had a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant. Smaller property but well worth it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in the heart of Zermatt. We had the top floor family room which was very spacious for our family of four.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

6/10 Okay

Supriyo

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in the heart of the city. Amazing staff. Beautiful hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Randall, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ed

Stayed 2 nights in Jun 2025

6/10 Okay

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the room had a view of the Matterhorn but view was of building next door. But, nice place and great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Tannenhof was excellent on all levels. Staff incredibly friendly and informative, responsive to requests, food at the hotel was incredible and very cool (Don't miss it!), rooms are comfortable, enough room, beds very comfortable and the hotel is perfectly located in the heart of Zermatt, steps away from shops, view of the Matterhorn and easily accessible from the train, and the per night price is reasonable.
Stayed 3 nights in Jun 2025

10/10 Excellent

armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi not working 😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢
Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very nice staffs. Breakfast was ok. Room is small but everything looked new and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

melinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great location and beautiful views of city and Matterhorn. Very attentive staff. Gentlemen at front desk even came in to work 15 mins earlier in the morning to help us bring down our luggage for our early morning departure. We had 2 room apartment on top floor with amazing sky view windows and balcony.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished and very nice. Great quiet location but close to main street in Zermatt. Would go back for sure!
Stayed 1 night in May 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

The hotel is beautiful, very clean, perfect location. Unfortunately, we couldn’t get the air conditioner to work & we were hot until we opened the window. That was great until 7am when construction on the hotel next door resumed. Sleep was out of reach for us; completely out of everyone’s control, including the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in May

We stayed at Hotel Tannenhof for one night. Location is 10min walk from the train station. Rooms were comfortable and clean. Staff were lovely and very helpful in showing us the best view points and local walks.
Stayed 1 night in May 2025