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"The pool could have been a bit better"

"This hotel Is very nice, in a great location and convenient to our daughter’s location in River North. The staff was wonderful and very accommodating when we had to check out early due to the birth of our granddaughter! We will definitely stay again!"

"Check in and out was seamless! Got excellent help with bags and access to amenities! Great location it was about a 9 min walk to Riverwalk, Hop on Bus; felt safe and area was clean"

"The rooms were beautiful and very well updated. The hotel is only a 20 minute walk from Navy Pier with plenty of great dining options around. The Red Line station is steps from the front door which made everything very accessible."

"Very helpful at desk. Big room, very clean. A little loud with sirens"

"The hotel lobby, was amazing, the elevators are unique… but the rooms need to renovate, the drywall paper is coming apart in the whole room including the bathrooms, and housekeeping was the worse, never clean our room in 3 nights 4 days of stay. Very disappoint in that particular area. The rest was excellent, very nice hotel staff from the greeter thru the lobby employees !"