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"We did not like the stained mattress and they gave us another room. " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

Hotel near Sainte-Catherine Street in Montreal

City center stay

At this Ville-Marie hotel, you'll be well placed to visit Sainte-Catherine Street and The Underground City, both within a 5-minute walk. Place des Arts and St. Denis Theatre are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas and luggage storage are available at this hotel. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, cable TV

The 62 guestrooms offer TVs with cable channels, along with free WiFi and free local calls. Other amenities include hair dryers, ironing boards, and desks.

Basic Double Room Single Use, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$59* Per night/room 4 Oct. - 5 Oct.

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Des Arts ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Des Arts

Everyone (2) Couples (2) Family (2)
4 out of 5
We did not like the stained mattress and they gave us another room.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Front Desk, Hotel des Arts

Thank you for your review and have a nice day!

3 out of 5
For a single night this location was passable but just. I would not choose to stay here again. The rooms are dated, the bed linens and curtains had holes in them, the beds were old and not level, towels were small and scratchy. Hallway did not look like it had been vacuumed in a week and the elevator was cramped. Parking was arranged at a garage four blocks away meaning you had to cart your luggage and make sure you took everything as returning to the vehicle was very inconvenient, and it was one price for cash another for credit card payment :(

Posted by , from Ontario on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Front Desk, Hotel des Arts

Dear guest, Thank you for your feedback. We have started renovating since new ownership and will be addressing the items that you have mentioned Cordially,

4 out of 5
It met my expectations. I will return and recommend this hotel.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Hotel des Arts

Thank you for your comment and have a nice day!

2 out of 5
We changed rooms 3 times on our 3 day visit because the A/C was not working properly. Also the bath shower heads should be replaced in each of the rooms since they were not adjustable. There was wallpaper coming off the walls and the pillows were very small.

Posted by , from Pawtucket, RI on 26 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Front Desk, Hotel des Arts

Hello Mike, Thank you for taking time to give us feedback. The hotel is under new ownership and we are gradually bringing things up to speed. We do thank you also for your patience in the room changes. We try to react as fast as possible when we cannot be proactive, and the heatwave caught everyone off guard. We will look into the showerhead and wallpaper issued you mentioned as well. We hope to get the chance to serve you again during your next visit to Montreal. Best regards, Hotel des Arts

4 out of 5

Very nice

Good stay. Reccomended. Very nice staff. Can't wait to return

Posted by , from new jersey on 26 Jan. 2018

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Comment from Hotel Management

26 Jan. 2018 by Front Desk, Hotel des Arts

Dear Joe Joe, Thank you for your review. Looking forward to serve you again. Best regards, Hotel des Arts

Property Features

Hotel Des Arts offers its guests tour/ticket assistance, multilingual staff, and a television in a common area. WiFi is free in public spaces. Smoking is allowed in designated areas at this Montreal hotel.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Pierre Elliott Trudeau Intl. Airport (YUL) (20.9 km / 13 mi)
  • Train station: Montreal Central Station (1.9 km / 1.2 mi)
  • Metro station: Saint Laurent Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Des Arts offers 62 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Television
  • Cable channels
  • Movies for purchase
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 15 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property Registry Number - 546195
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 23 per night
  • Pet fee: CAD 15 per pet, per night
  • Late check-out fee: CAD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Des Arts Montreal
  • Hotel Des Arts Montreal
  • Hotel Arts Montreal
  • Arts Montreal
  • Hotel Des Arts Hotel
  • Hotel Des Arts Montreal
  • Hotel Des Arts Hotel Montreal
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.