4.2 out of 5

"My husband and I spent our 20th wedding anniversary here. We had an amazing view from our room and all of the staff was so friendly and accommodating. ... " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

3.5-star hotel near Fallsview Casino

City center stay

Within a 10-minute walk of this Fallsview hotel, you'll find Scotiabank Convention Centre and Fallsview Casino. Skylon Tower and Clifton Hill are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and conveniences like a 24-hour front desk and concierge services.

Free WiFi, flat-screen TVs

The 232 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and free bottled water.

Accessible Room 1 Queen Bed-Cityview (Low Floors)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$109 per night

1 King Bed -Cityview (Low Floors)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Horseshoe Fallsview 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Horseshoe Fallsview 1 King Bed with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Horseshoe Fallsview 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Queen Beds-No Fridge & Microwave-Cityview (Low Floors)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Radisson Hotel & Suites Fallsview ratings based on 86 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Hotel & Suites Fallsview

Everyone (19) Couples (2) Family (5)
4 out of 5
The hotel is nice with clean modern rooms and large bathroom. The pool was marked as1-3 feet deep and the water level was low, so more of a cold wadding pool with a lot of discolouration. No hot tub but a few Jacuzzi jets in one cold area. We booked the hotel wanting to go swimming as part of our getaway and even picked this hotel because of the pool pictures and were very disappointed with it.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Shelley

Dear Guest Thank you for taking the time to share your review for the Radisson Hotel and Suites Fallsview. I am pleased you found the hotel clean and modern. I am sorry to see you did not enjoy the pool area. The jetted tub area is the same temperature as the pool water. Kind Regards Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.

5 out of 5
We really enjoyed the Turtle Rock Restaurant attached to the hotel. The staff was friendly & helpful

Posted by on 15 Jun. 2019

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4 out of 5
Beds were very comfortable, ample hot water for showers and quiet at night.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Shelley

Dear Guest Thank you for taking the time to share your review for the hotel. I am pleased you found the bed comfortable and the hot water ample. Your business is important to us and I do hope that ;you will visit us again in the future. Kind Regards Shelley Kemp Radisson Hotel & Suites Fallsview.

5 out of 5
Great Hotel, great view of the falls. A special shout out to Mary at the front desk. We arrived a little early and our room wasn’t quite ready but she gave us our parking pass so we could leave our car at the hotel and walk around the falls. Great customer service.

Posted by , from Buffalo, NY on 1 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by Shelley

Dear Mitch Thank you for taking the time to write a review for the Radisson Hotel & Suites Fallsview. Mary work very hard to deliver excellent customer service and will enjoy reading your comments. I do hope that we will see you again if your travels bring you back to Niagara Falls. Kind Regards Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.

5 out of 5

Amazing Vacation

My husband and I spent our 20th wedding anniversary here. We had an amazing view from our room and all of the staff was so friendly and accommodating.

Posted by , from maine on 28 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Shelley

Dear Jess I would like to wish you a happy belated 20th wedding anniversary. I am thrilled to see that we were part of you celebrations. All the staff work very hard to deliver excellent customer service and will enjoy reading your comments. Thank you for taking the time to share your review. We all look forward to helping you celebrate your next anniversary. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview

3 out of 5

Fine hotel, but nothing special

Pros: It was a short distance to the falls, and a 20 min. walk from the touristy area with the ferris wheel.
Location: This was right next to the gondola that takes you down near the falls. 20 minute walk to the Skywheel.
I chose this hotel based on 2 things, 1. I wanted a hot tub, 2. I wanted to view the fireworks over Niagara from the room. Sadly, and through no fault of their own, neither of these things were possible at this hotel. In the photos it looks like it has a hot tub, but it is actually just a little seating area in the pool, which was too cold to enjoy. The Marriott hotel blocks the view of the fireworks, even if you get a fallsview room. The room itself was comfortable, and the staff was always very pleasant. I should have researched more carefully.

Posted by , from MI on 5 Jul. 2018

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Comment from Hotel Management

6 Jul. 2018 by Shelley

Dear Lane I am sorry to see that you thought you could see the fireworks from the room and we had a hot tub. I am pleased you found the room comfortable and the staff very pleasant. I do thank you for taking the time to share your review for the award winning Radisson Hotel & Suites Fallsview. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.

5 out of 5
Pros: Eveything
Cons: Nothing
Location: Good view from our rooms of the falls. Bus stop across the street
Due to your mistake, we could NOT arrive there and I have to pay for it. I had a big calendar on my lap as I made the reservation. We were arriving on the 11th of July sometime in the afternoon. We couldn't leave until the 10th. How could we possibly get there before we left home??? We, as we planned, got there on the 11th of July and through the very big help of a great clerk at the lovely Radisson Hotel got to enjoy our stay in Niagara Falls. I will never look at Travelosity again!! I will tell everyone about this experience. I have to pay for 4 rooms at an expensive hotel. I called your customer service and was offered only a pittance. I hope someone reads this to now of this poor business. And how could I cancel in time I didn't know until we got there.

Posted by , from Zanesville Ohio on 19 Jul. 2017

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Comment from Hotel Management

21 Jul. 2017 by Shelley

Dear Barb Thank you for taking the time to share your review for the award winning Radisson Hotel & Suites Fallsview. I am pleased to see that you found the front desk helpful when you arrived with a booking problem. I do hope that we will see you again if your travels bring you back to Niagara Falls. Sincerely Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.

5 out of 5
My wife was happy, I'm happy and she loved the room

Posted by on 3 Jul. 2017

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Comment from Hotel Management

5 Jul. 2017 by Shelley

Dear Traveler Thank you for taking the time to share your review for the award winning Radisson Hotel & Suites Fallsview. I am pleased to see that your wife was happy and she loved the room. I do hope that we see you again if your travels bring you back to Niagara Falls. Kind Regards Shelley Kemp General Manager Radisson Hotel & Suites Fallsview.

4 out of 5
Pros: I liked the staff, the view of the falls, and the comfort for the room and bed.
Cons: The pool water looked dirty, the spa was cold, and the buffet breakfast at Tony Roma's was expensive and yucky.
Location: The location was great right near Horseshoe falls and the Journey Behind the Falls. It is a short 5 to 10 minute drive to may other fun activities.
This was a nice hotel, we had a falls view room and it was a perfect view. The staff was all very friendly and helpful, the room was a nice size and the bed was very comfortable. I do my own cleaning as soon as I check into a hotel room and this one was pretty clean I was happy with that. The only down side was the pool. The water looked smoky instead of clear, the hot tub and pool are open to each other so the same barely warm water in the pool is in the hot tub too. Luckily we had a spa tub in the room so I used that instead.

Posted by , from Las Vegas on 13 Apr. 2017

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Comment from Hotel Management

17 Apr. 2017 by Shelley

Dear Spring I am thrilled to see that you liked the staff, the view and the comfort of the room. I am sorry to see that the pool water looked dirty and you did not like the buffet breakfast. Thank you for bringing this to our attention. We all look forward to your return in the future if your travels bring you back to Niagara Falls. Sincerely Shelley Kemp General Manger Radisson Hotel & Suites Fallsview.

4 out of 5

We will stay there again

The hotel was close to the action, some rooms had a minimal falls view, ours did. The staff was great. They gave us a free room upgrade ( it was our anniversary) The most negative thing I can say is don't make local calls as they will charge you a dollar a call. I honestly can say that was the worst thing about the hotel.

Posted by on 6 Feb. 2017

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Comment from Hotel Management

9 Feb. 2017 by AGM

Dear Anonymous Thank you for your review of our hotel. We were pleased to be able to provide you with a complimentary upgrade for your anniversary. Please know that our hotel does not charge for local calls or toll free numbers. If a charge appears on your final bill for a local call please contact me directly so that I may correct this for you. I appreciate you letting us know that you received great customer service from our staff. On behalf of the entire staff I do wish to thank you for choosing our hotel for your visit to Niagara Falls. We do hope to see you again should you be in the area. Sincerely Victoria Fallon Assistant General Manager

About the Radisson Hotel & Suites Fallsview

Location 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7

Property Features

Radisson Hotel & Suites Fallsview offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Radisson Hotel & Suites Fallsview also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Niagara Falls hotel.

  • 232 guestrooms or units
  • 15 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.7 km / 28.4 mi)
  • Train station: Niagara Falls Station (4.7 km / 2.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Hotel & Suites Fallsview offers 232 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 10:00 AM.

Turtle Jacks - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Special check-in instructions:

This property offers onsite parking for a daily surcharge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 4 percent of room rate

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night
  • Valet parking fee: CAD 25 per night
  • Rollaway bed fee: CAD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names