Book a hotel near Bay Centre, Downtown Victoria

"They told me that there’s an upgrade to my room however it is not a harbour view. Then they said “their system made a mistake and gave my room to someone else”, and they can only offer me something not as good. And they call that an “upgrade”. I. The end, they called another guest and swapped our rooms. So I still get a room similar to what I booked - king bed in a suite, with harbour view. The room is fantastic. This accident was the only downside of this trip. My guess is that they had to gave my room to someone more “royal” than I am, and only tried to fool me with a so called “upgrade”. The “upgrade” was either a room with two queen beds and harbour view, or a room with king bed and crater, no harbour view. Hard to say any of these two is comparable to what I booked. "

"Clean room, friendly staff, great location!"

"My stay was fine but my check in was not good. Frist I arrive 5 min before checking time and my room was not ready they told me to come back in 10 and I did. The the room they give me was not cleaning ready and then told me that I was gonna have to change room the next day thank goodness I did not. House skipping never came witch I did requested. I guess I may have been good luck. The gym is poor with equipment. Not the best. "

"We loved the beautiful grounds. The food was excellent. The staff very accommodating. Our room was spacious with a beautiful view of the harbor. We would definitely stay here again."

"Great view, and good location. The hotel has 3 dining options on prem. "

"Excellent staff and overall experience :)"