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Recent Cumberland hotel reviews by fellow wanderers

The Business Inn

4 out of 5

Posted less than an hour ago

Travelocity Verified Review

"Location, Location, Location"

A verified traveller stayed at The Business Inn

Wyndham Gatineau-Ottawa & Conference Centre

1 out of 5

Posted 14 hours ago

Travelocity Verified Review

"Horrible property. The AC was not working and we were not informed about it while booking. The property was covered with dust. It smelled bad and was burning like an oven. The property made me very very uncomfortable, so much so that I was genuinely worried about safety of my wife and kid. The only good thing was the staff at front desk who was terribly sorry that we had such a bad experience. I checked in and immediately checked out and decided to not stay in the property out of the concern for safety of my family. I will not only avoid this property but recommend Hotel.com to remove it from its listing."

A verified traveller stayed at Wyndham Gatineau-Ottawa & Conference Centre

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

1 out of 5

Posted 15 hours ago

Travelocity Verified Review

"1 out of 5 stars — Disappointing Stay at a Premium Price We stayed at the Andaz Ottawa five nights and unfortunately cannot recommend it. After arriving late due to flight delays, we found our room on a low floor — noisy, freezing (the heat didn’t work), and barely stocked with towels. The front desk promised fixes “tomorrow,” which set the tone for the entire stay. The real low point came on night two: despite being moved to a higher floor after hours of back-and-forth with management, we returned the following evening to find our room completely uncleaned — unmade beds, soiled bathrooms, and dirty dishes exactly where we’d left them. When we called, staff casually explained they were “short-staffed” and couldn’t get to our room. We paid full price to sleep in a dirty room. That is simply not acceptable at any hotel, let alone at a Hyatt/Andaz hotel charging premium rates. To his credit, the manager did offer to waive parking fees, but that gesture fell far short of acknowledging two nights of substandard conditions. The last two nights were fine — room was cleaned, no issues. But the damage was done. A Hyatt hotel at this price point must have systems in place to ensure guests are never left in an uncleaned room without at least a proactive heads-up and a meaningful remedy. We won’t be returning."

A verified traveller stayed at ANDAZ OTTAWA BYWARD MARKET, BY HYATT