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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel near Budweiser Gardens in London

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Interior
Free daily full breakfast
Lobby
Executive Suite, 1 King Bed, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

City center stay.Within a 10-minute walk of this Downtown London hotel, you'll find Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. London Convention Center and Victoria Park are also within half a mile (1 km).

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Centennial Hall - 8 min walk - 0.7 km
  • Covent Garden Market - 11 min walk - 1.0 km
  • Budweiser Gardens - 15 min walk - 1.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Green Window - ‬8 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 452 out of 1421 reviews
Rating 8 - Good. 417 out of 1421 reviews
Rating 6 - Okay. 301 out of 1421 reviews
Rating 4 - Poor. 136 out of 1421 reviews
Rating 2 - Terrible. 115 out of 1421 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
everything
Stayed 1 night in Nov 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness
The beds were old and sunken in the middle, clearly no one cleans properly the bathroom. Plus with the shelter next door there is a lot of yelling at nightNomention with the shelter noor
Stayed 1 night in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Good location, walkable and fairly clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are amazing at this establishment.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

😊
Stayed 1 night in Nov 2025

6/10 Okay

Diane

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Not bad. Decent size room. Great price for downtown London
Stayed 1 night in Nov 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skipped breakfast
Stayed 1 night in Nov 2025

8/10 Good

Nancy

Liked: Cleanliness
The female manager at the front desk is very helpful in locating me a quiet room and late checkout. However the male attendant on night shift wasn’t too helpful.
Stayed 1 night in Nov 2025

4/10 Poor

Emily

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First time I ever got downgraded in a hotel in my life. I had rented a room with two queens. They told me they had a leak and only had a room with a king. All they gave me was free parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and courteous even though they had a huge line up of folks checking in when we arrived. She was absolutely stellar!
Stayed 1 night in Nov 2025

4/10 Poor

Lina

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
A budget hotel and it would likely be just ok f it wasn’t next to a shelter where people are clearly using stand just outside and accost you for money. The hotel itself is largely bare bones, everything from service to food is sparse. Pricing is decent and cleanliness of the room is ok, making it a reasonable choice if you have to be close by in downtown London.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities
Great staff, the rooms are a bit tired, but very clean and quiet.
Stayed 1 night in Nov 2025

6/10 Okay

George

Stayed 3 nights in Nov 2025

8/10 Good

Dhaval

Business traveller
Liked: Cleanliness, staff & service, amenities
All good!
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Had no juice but got to stay an extra hour after checkout for free
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was quick and easy. Front desk very helpful. Room was overcrowded but still ok. Breakfast could be upgraded but ok.
Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food fresh just toaster no cooked fries etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Nov 2025

8/10 Good

Tanner

Stayed 1 night in Oct 2025

10/10 Excellent

Mike, Stoney Creek

Business traveller
Liked: Cleanliness, property conditions & facilities
All was well until the toilet flushing periodically kept me up throughout the night.
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities
Rugs will be rugs and everything else was great with a city view. , I WILL BE BACK
Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Stayed 1 night in Nov 2025