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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel near University of Western Ontario in London

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Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Junior Suite, 1 King Bed, Non Smoking
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking available

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

City center stay.Within a 10-minute walk of this Downtown London hotel, you'll find Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. London Convention Center and Victoria Park are also within half a mile (1 km).

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Budweiser Gardens - 15 min walk - 1.3 km
  • University of Western Ontario - 8 min drive - 3.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Ale House London - ‬4 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near University of Western Ontario in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 420 out of 1374 reviews
Rating 8 - Good. 413 out of 1374 reviews
Rating 6 - Okay. 293 out of 1374 reviews
Rating 4 - Poor. 133 out of 1374 reviews
Rating 2 - Terrible. 115 out of 1374 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mahemud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, very reasonably priced and excited value.
Stayed 1 night in Jul 2025

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine- secure parking was necessary because the area of the city was very sketchy. Lots of homeless people hanging around. Felt unsafe outside, but safe inside.
Stayed 1 night in Jul 2025

8/10 Good

Clement

Stayed 1 night in Jul 2025

10/10 Excellent

Harshika

Liked: Cleanliness, staff & service
It was a great hotel however, the area surrounding the hotel seemed unsafe
Stayed 1 night in Jul 2025

4/10 Poor

Janel

Stayed 1 night in Jul 2025

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort

Good value

Good hotel, clean and comfortable, free breakfast was good. Rooms are getting a bit weathered and in need of an update. But overall great for the price
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was well located for all the reasons we were in London and there are plenty of food choices within east walking distances. It isn’t exactly in the nicest part of town, but as a base it was fine. The hotel itself is adequately appointed - it’s a little dated and in need of sprucing up in places, but aren’t we all? The complimentary breakfast was handy and we were reassured that air con is on its way to prevent it becoming the hotel sauna rather than breakfast room. Can’t compliment the staff enough - they were polite and courteous throughout.
Stayed 2 nights in Jul 2025

8/10 Good

Jai Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times during various renovations. While it does not look like much from the outside, the rooms are nice, clean, and modern. Since they also include a breakfast and often $100 or more less than the nearby Delta or Hilton they are our goto when we need a room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not worth the price

Bed were bad. Couldn't control room temp despite having a thermostat on the wall. TV had basically nothing to watch Wifi kicks you off constantly in a single day requiring you to resign up over and over
Stayed 4 nights in Jul 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and hard working. The included breakfast was good. The breakfast room was clean and well organized. There was no USB hole in the room so unless you brought a plug in with a USB hole you needed to charge your device in the office
Stayed 1 night in Jul 2025

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy and affordable place for a business trip.
Stayed 1 night in Jul 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
The one thing we did not like was having to reconnect to wifi every day. It was really annoying. Other than that, we had a good stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Joe

Its in a terrible neighbourhood, there are alot of people milling around outside that have addiction issues - it doesn't feel safe at all. They had a security guard there but you have to walk through it everytime you go in and out. A block further away is a totally different situation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kemel

Stayed 1 night in Jun 2025

10/10 Excellent

Kemel

Good
Stayed 1 night in Jun 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel / Not so nice neighbourhood!

Nice room and good amenities. Front desk staff were all very friendly. Only problem we encountered were all the drug addicts hanging around outside when we returned to the hotel in the evening.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Hotel and service is fine. Carpet was a bit sticky and smelled of cigarettes. Too many homeless people outside. Definitely park your car underground.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Noriko

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jul 2025