Close to the beach
Within 2 miles (3 km) of this La Cruz de Huanacaxtle property, you'll find Playa Bucerias and Marina Riviera Nayarit at La Cruz. La Cruz Sunday Market and La Cruz Square are also within 2 miles (3 km).
This all-inclusive property includes 4 restaurants, an outdoor pool, and a spa tub. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like valet parking and a beach shuttle.
Free WiFi, balconies
In addition to flat-screen TVs with cable channels, the 90 guestrooms offer free WiFi and balconies. Minibars, rainfall showerheads, and coffee/tea makers are also available.
27 Aug. 2020 by Servicio al Cliente
It was a great pleasure having you with us. Thank you very much for your excellent comment. We hope to see you soon. Best regards
27 Jul. 2017 by Grand Sirenis Matlali Hills Resort and Spa
Thank you Mrs Eva for taking the time to write this note. I am going to forward this information in order to improve our services. We look forward to have another chance to welcome you.
13 May 2017 by Grand Sirenis Matlali Hills Resort and Spa
Thank you for your feedback. We are going to do our best to improve our services based on your comments. We look forward to welcome you again and pamper you as you deserve.
Grand Matlali Hills Resort & Spa Natural Experiences is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Grand Matlali Hills Resort & Spa Natural Experiences like an outdoor pool, a spa tub, and a steam room. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. WiFi is free in public spaces. This all-inclusive property also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star La Cruz de Huanacaxtle property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Grand Matlali Hills Resort & Spa Natural Experiences offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Restaruant Rodizzio - Onsite restaurant.
Restaurant Huanacaxtle - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Restaurant Raixes - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open select days.
Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.