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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.0 star property
4-star golf hotel near Kōena Spa

Choose dates to view prices

Château Cartier Hotel & Resort, Ascend Hotel Collection

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Pool
Exterior
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking
Meeting facility
Pool

Overview of Château Cartier Hotel & Resort, Ascend Hotel Collection

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
1170 Chemin D' Aylmer, Gatineau, QC, J9H7L3
  • Popular LocationKōena Spa1 min walk
  • Popular LocationCasino du Lac Leamy9 min drive
  • Popular LocationParliament Hill9 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)26 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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4.2 out of 5, Very good, (1309)
The price is CA $223
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CA $265 total
includes taxes & fees
9 May - 10 May
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About the area

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Ottawa Hospital Civic Campus. Canadian War Museum and Casino du Lac Leamy are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 1 min walk
  • Canadian War Museum - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Casino du Lac Leamy - 9 min drive
  • Parliament Hill - 9 min drive

Getting around

  • Pimisi Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • Tim Hortons - 4 min drive
  • McDonald's - 6 min drive
  • Salvatoré - 5 min drive
  • Dinty Moore's Restaurant - 3 min drive
  • La Cage - 7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

4-star golf hotel near Kōena Spa
Château Cartier Hotel & Resort, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Château Cartier Hotel & Resort, Ascend Hotel Collection. Self parking is free.

This 4-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: CAD 10.00-30.00 for adults and CAD 10.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Full-service spa
  • Golf driving range

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00–30.00 for adults, and CAD 10.00–30.00 for children
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available.

Property Registration Number 517613, 2024-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here and were looking forward to using the pool and hot tub, but were surprised at check in when told there would be an additional fee of $35 for use of the pool/hot tub, as it is owned by a separate spa business. For $225 a night, my thoughts were it should have been included. The room was recentley renovated, but was easily notable that it was a quick job, the mirror was worn and used in the bathroom room, mold of dirty grout lines in the shower, and dips in the floating floor, and for some strange reason , no boot tray which resulted in contanct wet floors at the entrance. Not worth the money, unfortunate as this used to be a very nice place to stay.

6/10 Okay

Geoff

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is great and offers a lot amenities. However, the room was 'soulless' and not that clean. The shower tap came off in my hand and the room was not tidied up or the bed made during the two nights I stayed at the Chateau. No fresh towels either. The facility is great, the staff excellent but the condion and the service need improvement.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice hotel. Mel at Kato great server.
Stayed 1 night in Jan 2024

10/10 Excellent

Luz, Collingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great pools and spa. Kato restaurant was amazing. Staff very friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rosas

Stayed 2 nights in Dec 2023

8/10 Good

Sebastien

Stayed 1 night in Jan 2024

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years - Party Hotel
Very Good - and Good New Years Party at Kato
Stayed 1 night in Dec 2023

8/10 Good

francois

Travelled with group
Liked: Staff & service, amenities
Dusty hotel that might benefit from upgrades. Slept very well , confortable beds
Stayed 2 nights in Dec 2023