Skip to main content
Beginning of main content
4.5 out of 5

"We checked in online prior to arriving at the westin and requested an early check in at 2pm. I completely understand that this is a request only, how ... " More

By a verified traveller on Sat 12 Nov 2022

Enter dates to see availability

Hotel Description

4-star eco-friendly resort near The Range

Whistler Village stay

You'll be steps from The Range and within a 10-minute walk of Whistler Golf Club with a stay at this Whistler Village resort. Also, Whistler Mountain Bike Park is within half a mile (1 km) and Whistler Sliding Centre is within 2 miles (3 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and 2 spa tubs are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 19 conference rooms, business center, and valet parking. Enjoy the outdoor pool and perks like free WiFi.

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Fireplace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $299* Per night/room 16 Apr. - 17 Apr.

Suite, 1 Bedroom, Non Smoking, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking, Fireplace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Fireplace, Tower (Fireplace)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Resort & Spa, Whistler ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Resort & Spa, Whistler

Everyone (1) Family (2)
5 out of 5
Good

Posted by on 12 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Mar. 2023 by Andrew

Thank you very much for your valuable feedback. Look forward to welcoming you back soon

4 out of 5
We checked in online prior to arriving at the westin and requested an early check in at 2pm. I completely understand that this is a request only, however when we arrived at 3:30 we had to wait in a line for 30 minutes just to be told that our room isn’t ready - it was just after 4 pm which is the regular check in time. I asked if we could be moved to another room that was ready and was told to just wait 5 minutes. 20 minutes later our room was ready. I’ve never had such a terrible check in experience at any hotel, and think that if I have to do my own check in online that it should expedite the process, not take 45 minutes waiting in the lobby for my room. You had a lobby filled with unsatisfied customers waiting to check in, and several like myself didn’t have a room ready at the 4pm check in. Unacceptable. I took my kids to the pool that afternoon and we couldn’t use the outdoor pool or hot tub because there was a large group of rowdy guest smoking pot in the hot tub!!!! Is the pool area not monitored to ensure the rules are being followed?

Posted by on 12 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

12 Nov. 2022 by Andrew

Thank you for taking the time to give us your valuable feedback. I apologize for the challenges you had during your stay with us.The pool area is monitored by an attendant. We will brief him about the incident so that we don't have a similar situation arising in the future.

4 out of 5

Posted by on 9 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2021 by Andrew

Thank you for your feedback. Look forward to welcoming you back soon.

5 out of 5
Customer service was exceptional

Posted by , from Sedro Woolley on 25 Jul. 2022

Was this review helpful to you?
Comment from Hotel Management

25 Jul. 2022 by Jessica R, Guest Services Manager

Greetings Sharon, Thank you for your kind review. We pride ourselves on our customer service and are delighted to hear that you enjoyed your stay. we hope to welcome you back again soon!

About the The Westin Resort & Spa, Whistler

Location 4090 Whistler Way, Whistler, BC V8E 1J3

All-inclusive Details

  • Fitness facilities included

Property Features

The Westin Resort & Spa, Whistler offers its guests a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 31666 square feet (2942 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the eco-friendly The Westin Resort & Spa, Whistler. For a fee, parking is available. This 4-star Whistler resort is smoke free.

  • 400 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 31666 sq ft of conference space
  • 2942 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Whistler Station (5.1 km / 3.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Resort & Spa, Whistler offers 400 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Whistler resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Grill & Vine - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

FireRock Lounge - This bar specializes in local and international cuisine and serves lunch and dinner. Open daily.

Grab & Go - Onsite café. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Minimum guest age is 21
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Covered valet parking fee: CAD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Resort Whistler
  • Westin Whistler
  • Whistler Westin Resort
  • Westin Hotel Whistler
  • The Westin Resort & Spa, Whistler Hotel Whistler
  • Whistler Westin
  • The Westin Resort And Spa, Whistler
  • Whistler Westin
  • Westin Resort Whistler
  • Westin Hotel Whistler
  • Westin Whistler
  • The Westin Resort Spa Whistler
  • The Westin & Spa, Whistler
  • The Westin Resort & Spa, Whistler Resort
  • The Westin Resort & Spa, Whistler Whistler
  • The Westin Resort & Spa, Whistler Resort Whistler

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing http://www.travelocity.ca/Whistler-Hotels-The-Westin-Resort-&-Spa,-Whistler.h428695-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Whistler-Hotels-The-Westin-Resort-&-Spa,-Whistler.h428695-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Whistler-Hotels-The-Westin-Resort-&-Spa,-Whistler.h428695-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.