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Hyatt Place Ottawa West

3.0 star property
3-star hotel in Nepean

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Room, Multiple Beds
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪18 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(178 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed

Room, Multiple Beds

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(151 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Nepean Creative Arts Centre - 18 min walk - 1.6 km
  • Canadian Tire Centre - 6 min drive - 11.3 km
  • Algonquin College - 8 min drive - 9.9 km
  • Nepean Sportsplex - 10 min drive - 13.9 km
  • Parliament Hill - 16 min drive - 20.4 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Circle K - ‬10 min walk

About this property

Hyatt Place Ottawa West

3-star hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a television in a common area. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Pet friendly
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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel

Hyatt Place Ottawa West Ottawa

Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

How close is Hyatt Place Ottawa West to the airport?

Hyatt Place Ottawa West is 11.9 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Ottawa West?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ottawa West on Jun 14, 2026 start from CA $178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Ottawa West have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Ottawa West.

Does Hyatt Place Ottawa West offer free breakfast?

Hyatt Place Ottawa West offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Ottawa West?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (24-min drive) are nearby.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt Place Ottawa West?

This hotel offers free self parking.

Does Hyatt Place Ottawa West have a pool?

Hyatt Place Ottawa West features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hyatt Place Ottawa West have a restaurant?

Hyatt Place Ottawa West is home to The Placery, which features American cuisine and light fare.

Does Hyatt Place Ottawa West have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Ottawa West to downtown Ottawa?

Hyatt Place Ottawa West is 9.3 mi away from Ottawa.

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1310 out of 1926 reviews
Rating 8 - Good. 434 out of 1926 reviews
Rating 6 - Okay. 97 out of 1926 reviews
Rating 4 - Poor. 42 out of 1926 reviews
Rating 2 - Terrible. 43 out of 1926 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and the location is convenient.
Stayed 1 night in Feb 2026

2/10 Terrible

Jeffrey

Stayed 2 nights in Feb 2026

8/10 Good

Kaila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, place was very nice and clean. Stay was ok, there were lots of hockey kids running around knocking on peoples doors being rude. While I understand kids will be kids it disturbed the rest of the guests. I made a complaint but that did nothing it was past midnight before they knocked it off
Stayed 1 night in Feb 2026

10/10 Excellent

Arindam

Stayed 2 nights in Feb 2026

10/10 Excellent

Dayna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The bed was soft, fluffy, and incredibly comfortable. The included buffet breakfast had fantastic variety and was very good quality. The pool area was nice, clean and warm. The onsite restaurant had good choices at pretty good prices. There was a small onsite “convenience store” that was pricey but also had good variety and good in a pinch. A couple of minor negatives: I booked this hotel for the pool BUT the water was freezing, I couldn’t even get in. My room was supposed to have shampoo, conditioner, and body wash BUT I didn’t have conditioner (someone obviously refilled the conditioner bottle with shampoo).
Stayed 2 nights in Feb 2026

8/10 Good

Shirley Sau Lai

Stayed 3 nights in Feb 2026

10/10 Excellent

amuthan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean.Located very convenient. decent breakfast
Stayed 3 nights in Feb 2026

6/10 Okay

Michael, Burlington

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was very nice and staff was great but parking was dangerous due to poor snow clearing. Parking lot was a messy and slippery. I fell while trying to take my luggage.
Stayed 3 nights in Feb 2026

8/10 Good

Jacob

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Breakfast need more gluten free options
Stayed 1 night in Feb 2026

6/10 Okay

Amy, Markham

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but it was very hot and dry during our stay. We visited in the winter, and although the AC was initially set to 19°C with the fan on, the room temperature was 24°C on the first night. I woke up with a very dry throat. On the second night, I turned off the fan and set the heat to 18°C, but the room was still 23.5°C the next morning and remained quite dry. Unfortunately, there are no windows that can be opened for fresh air.
Stayed 2 nights in Feb 2026

6/10 Okay

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I want to start off on a good note - the hotel staff is wonderful. Amazing people. They’ll accommodate you any way they possibly can. With that being said - I booked the hotel months in advance for the Valentine’s Day weekend, so I could have a romantic vacation with my partner. They had a kids hockey team stay there the same weekend. We were put in a joining room (a room with a door connected to another) with a VERY LOUD family and a constantly crying and screaming child. So much for a romantic valentines getaway.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

6/10 Okay

Souparno

Travelled with family
Liked: Cleanliness, staff & service
The room we stayed in was quite small. Missing hot water kettle or iron / steamer for clothes out of the bag.
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher, Pointe-Claire

.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I booked two nights at this location, during which time the hotel was quite full. We were booked into a room which shared the floor with a junior hockey team; due to the high level of noise and activity in the hallways, we were upset and requested to be moved to a different floor. The staff were very accomodating and understanding, and moved us to another floor with minimum fuss. Staff checked in regularly to make we sure we weren't encountering any other disruptions, and the rest of our stay was nice and quiet. The young man at the front desk really exemplified excellent customer service. The breakfast is pretty good - egg frittata, sausage patties, pancakes, fresh fruit and the like. Beds were comfy, room was clean, and Chromecast worked without a problem. Check-in and check-out was quick and simple. Would definitely stay here again in the future.
Stayed 2 nights in Feb 2026

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well I paid a little more than usual and ratings were high so maybe expectations were a little too high as it is still a 3 star. The room was nice and clean beds pretty comfortable but just not sure it was worth it yet. We will try another one in this area next time and compare
Stayed 1 night in Feb 2026

10/10 Excellent

Louisa

Stayed 1 night in Feb 2026

10/10 Excellent

Amielyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room are clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Ronald, Niagara Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was lovely. The hotel was quiet even though there was a hockey tournament in town. The room was clean and comfortable and we plan to stay again when we return in June. Thanks for a great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent hotel, had a great time
Stayed 1 night in Jan 2026

10/10 Excellent

Maryse

Stayed 1 night in Feb 2026

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 2 nights in Feb 2026

10/10 Excellent

Mannu

Stayed 1 night in Jan 2026

8/10 Good

Tischa

Liked: Cleanliness, amenities, property conditions & facilities
It's our "go-to" hotel for college drop off and pickup weekends. Rooms are clean, spacious, staff friendly.
Stayed 1 night in Jan 2026