"I didn't like that the water for the showers were cold. The shower area could've been cleaner. Staff were very nice and helpful. Lot's of people there ... " More
On the beach
Within a 5-minute walk of this well-placed property, you'll find Bay of Banderas and Playa Bucerias. Los Arroyos Verdes and El Tigre Golf at Paradise Village are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. There's fun for all ages with a children's pool and a playground, and complimentary bicycles are available on site.
27 Jan. 2024 by GUEST SERVICE
Dear Guest,Thank you for contacting us at the Royal Decameron Complex hotel.We are glad to know that you had a pleasant stay with us, we hope you will soon give us the opportunity to have you at home again.Kind Regards
14 Feb. 2020 by Ricardo Aviña
Dear guest: We feel sorry for all inconveniences during your stay, I would like to mention that we are ruled by a program named HACCP (Hazard Analysis Critical Control Points) that regulated all pest control including any plague, we make on a regular weekly basis deep spray fumigation in our premises and we make and special reinforcement in rooms. We assure you that we will take your opinion into account and we will share this review with the staff in charge to offer a better service. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña-Guest Service Management
29 Nov. 2019 by Ricardo Aviña
Dear guest. We hope you are having an excellent day, we regret the inconvenience that occurred during your stay, I assure you that we will take them into account in order to offer a better service for all our guests. We hope you can give us the opportunity to serve you in a near future. Ricardo Aviña-Guest Service Manegement
13 May 2019 by Ricardo Aviña
Dear guest, We hope you are having an excellent day, thank you very much for your rating through this platform. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management
5 Mar. 2024 by Karina Pastran Guest Service Manager.
Dear Mr. Gary,We greatly appreciate that you have taken part of your time to share your valuable comments with us through this platform.It is pleasant to know that you enjoyed the attention and kindness of our staff. However, we are sorry to read about the inconvenience you had regarding the water temperature in your rooms.Rest assured that we will continue to do what is necessary in order to provide you with better service every day.We hope to have the opportunity for you to visit our destination again and that we can provide you with our service with the quality that you deserve.Sincerely.
27 Nov. 2023 by GUEST SERVICE
Dear Miss. Cathleen,Thanks for contacting us at hotel Royal Decameron Complex.Its very nice to know that you had a good time with us, also we want to Thank you for the time and interest that you have put into correcting the situation that you experienced. We thank you for your understanding. We have taken note and proper actions are being taken to correct the matter, have no doubt that we are working to make your next visit as pleasant as possible.Kind Regards,Guest Service
18 Apr. 2023 by Karina Pastran. Guest Service Manager.
Dear Guest,Receive a warm greeting hoping you are having a great day.Our main purpose is to ensure that you enjoy your vacation to the fullest and provide you with quality service. That is why we are sorry to read the inconveniences with our room keys.In order to improve our facilities and provide you with the service you deserve, we will share your comments and take the necessary corrective actions.We hope to have the opportunity to be part of your vacation again.Cordially.
20 Apr. 2022 by Karina Pastrán Guest Service Manager
Dear Guest. Hoping you are doing well, we want to thank for sharing your valuable opinion with us. As you know, we have been through a lot of changes since Covid started. We will continue to work on these specific areas to provide you with the services you deserve, such as the gym. Finally, We are looking forward to your next visit. Cordially
1 Apr. 2022 by Karina Pastran Guest Service
Dear Guest Receive a cordial greeting. We are very happy to have had you with us and to have had the opportunity to be part of your vacation. It will be a pleasure for us to have you many more times and make your vacation an unforgettable experience. Best regards
21 Aug. 2022 by Karina Pastran. Guest Service Manager.
Gracias por haberse hospedado en Royal Decameron Complex...!Los esperamos pronto para hacer de sus vacaciones una experiencia inigualable.
Royal Decameron Complex All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Decameron Complex All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 5 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Royal Decameron Complex All Inclusive. Free self parking is available. This 3.5-star Bucerías property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Royal Decameron Complex All Inclusive offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Royal Decameron Complex All Inclusive has 5 restaurants on site.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.