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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
3.5-star hotel near Canadian Museum of History

Choose dates to view prices

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby
Fridge, microwave, coffee/tea maker
Lobby sitting area
Fridge, microwave, coffee/tea maker
Gym

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Canadian Museum of History
    ‪17 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Byward Market Square
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(53 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Kitchenette

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Double Room, Kitchenette

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

7.4 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Gatineau

Hull stay.Your stay at this Hull hotel places you within 2 miles (3 km) of Canadian Museum of History and Canadian War Museum. Rideau Canal and Supreme Court of Canada are also within 2 miles (3 km).

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Canadian Museum of History - 17 min walk - 1.4 km
  • Parliament Hill - 4 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.7 km
  • Byward Market Square - 5 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Café Escale - ‬10 min walk
  • ‪Piz'za-za - ‬8 min walk
  • ‪La patate dorée - ‬9 min walk
  • ‪Astoria Bistro Botanique - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

3.5-star hotel near Canadian Museum of History
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 11 meeting rooms. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Chateauneuf Gatineau—Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Gatineau hotel is smoke free.

  • 225 guestrooms or units
  • 14 levels
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hôtel Chateauneuf Gatineau—Ottawa offers 225 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

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Exterior

Quality Inn & Suites Gatineau

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  • Breakfast included
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 18 per night)
  • Limited onsite parking

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 531963, 2025-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Hôtel Chateauneuf Gatineau—Ottawa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1064 reviews
Rating 8 - Good. 373 out of 1064 reviews
Rating 6 - Okay. 178 out of 1064 reviews
Rating 4 - Poor. 100 out of 1064 reviews
Rating 2 - Terrible. 73 out of 1064 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louie

Stayed 6 nights in Jul 2025

10/10 Excellent

Rodolfo, ANN ARBOR

Stayed 1 night in Jul 2025

2/10 Terrible

B

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, staff & service
No cleaning service for 4 days...
Stayed 3 nights in May 2025

6/10 Okay

Sergey

Stayed 3 nights in May 2025

4/10 Poor

Daniel

Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a quiet part of the city with phenomenal views. The staff are very friendly, professional and helpful. Will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in May 2025

6/10 Okay

Ryan

Business traveller
Disliked: Amenities, property conditions & facilities
Pros: Friendly Staff The view if facing the River Rooms are nice looking Cons: Ice Machine weren’t working They don’t have coffee The coffee maker in the room had old coffee in it The microwave didn’t work The plug in the kitchenette didn’t work The remote for the tv barely worked Terrible parking Hotel is very dated Landscaping is a mess
Stayed 4 nights in May 2025

10/10 Excellent

Mouhab

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great, and easy to deal with for a great price, and they are very accommodating
Stayed 1 night in May 2025

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, their's underground parking for cars under 6 feet. Theirs few exterior parkings at the hotel, but theirs a lot of parking lots around the hotel.
Stayed 3 nights in May 2025

6/10 Okay

Maurice

No in room coffee. Bath and sink water ran brown for 45 mins before clearing. Parking was a challenge
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Megan

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel itself is fine. Nice room, really nice bath tub and very clean. Unfortunately the smell of whatever cleaning products they use are way too strong. I don't have a scent allergy and it made me cough. If you have issues with scents this is not a good place for you. Parking was full so I had to find my own. The front desk person was a little abrupt but have me the information I needed.
Stayed 1 night in May 2025

10/10 Excellent

Aurel

Business traveller, Travelled with partner
Great stay, clean
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

10/10 Excellent

Diane, Gatineau

Stayed 2 nights in May 2025

8/10 Good

Victoria

Travelled with family and small children
We stayed one night and it went pretty well, really quite and has a nice view!
Stayed 1 night in May 2025

8/10 Good

Wei

Good location
Stayed 1 night in May 2025

8/10 Good

Tao

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water didn't run in the bathroom sink, dingy wall paper, furniture was in poor condition, there was a spider, no coffee maker yet they set out sugar. When requested a coffee maker the front desk lady said they only opened last week and they didn't have coffee makers. The fountain in the reception area weren't running water.
Stayed 1 night in May 2025

6/10 Okay

Myriam

Stayed 1 night in May 2025

6/10 Okay

Kelvin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub and sauna were not available.
Stayed 1 night in Nov 2021

8/10 Good

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020