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Andaz Mayakoba - a Concept by Hyatt

5.0 star property
5-star beachfront resort near El Camaleón Mayakoba Golf Course

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Andaz Mayakoba - a Concept by Hyatt

Photo gallery for Andaz Mayakoba - a Concept by Hyatt

Studio, Pool Access, Ocean View
Private beach, white sand, free beach shuttle, sun loungers
Aerial view
Room, 2 Double Beds, Lagoon View
Sports facility

Overview of Andaz Mayakoba - a Concept by Hyatt

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Spa
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min walk
  • Popular LocationTres Rios Ecopark6 min drive
  • Popular LocationMaroma Beach11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Room options

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Beach Area)

  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Pool Access (Beach Area)

  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds (Beach Area)

  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Lagoon View

  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Pool Access, View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Pool Access, View

  • 50 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds

  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible (Andaz)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Accessible (Andaz)

  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Studio, Pool Access, Ocean View

Studio, Pool Access, Ocean View

Studio, Pool Access, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Beachfront

Room, 2 Double Beds, Beachfront

Room, 2 Double Beds, Beachfront

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Pool Access, Beachfront

Studio, Pool Access, Beachfront

Studio, Pool Access, Beachfront

  • Ocean view
  • Sleeps 3

Similar properties

Front of property
Fairmont Mayakoba
Pool
All-inclusive
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1000)
The price is CA $451
per night
CA $644 total
includes taxes & fees
9 May - 10 May
Fairmont Mayakoba

About the area

Playa del Carmen

On the beach.A stay at this resort places you within half a mile (1 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Maroma Beach. Mamitas Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 8 min walk
  • Tres Rios Ecopark - 6 min drive
  • Quinta Avenida - 10 min drive
  • Maroma Beach - 11 min drive
  • Mamitas Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • El Charro - 4 min drive
  • Black & White - 4 min drive
  • Hix Bar & Lobby Lounge - 9 min walk
  • Las Brisas Restaurant & Lounge Bar - 8 min drive
  • La Laguna Restaurant & Lounge - 6 min drive

About this property

Andaz Mayakoba - a Concept by Hyatt

5-star beachfront resort near El Camaleón Mayakoba Golf Course
Some rates at Andaz Mayakoba - a Concept by Hyatt are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Andaz Mayakoba - a Concept by Hyatt you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a health club, and a spa tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 214 guestrooms or units
  • 3 levels
  • 2 bars on the beach
  • Meeting rooms
  • 66736 sq ft of conference space
  • 6200 sq m of conference space
  • Built in 2016
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Andaz Mayakoba - a Concept by Hyatt offers 214 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
  • 1 restaurant
  • 2 beach bars and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Fitness classes
  • Archery
  • Beach yoga
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkeling
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: MXN 1538 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 650 per person
  • Pet fee: MXN 1538 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Andaz Mayakoba - a Concept by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 478 reviews" "
Rating 8 - Good. 66 out of 478 reviews" "
Rating 6 - Okay. 21 out of 478 reviews" "
Rating 4 - Poor. 5 out of 478 reviews" "
Rating 2 - Terrible. 8 out of 478 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian Raphael, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Ram

Stayed 5 nights in Jan 2024

10/10 Excellent

Funda

Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge Ignacio

Stayed 4 nights in Dec 2023

10/10 Excellent

Keri, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

6/10 Okay

Jin Sub

Liked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Hoa Cuong Phuoc Thi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Sarah

Stayed 5 nights in Nov 2023