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Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
  • Popular LocationQuinta Avenida9 min walk
  • Popular LocationPlaya del Carmen Main Beach13 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.1/10 Wonderful
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view

Junior Suite with terrace and city view

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

8.2/10 Very good
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double room with balcony

Double room with balcony

Double room with balcony

8.6/10 Very good
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

10/10 Exceptional
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Rooftop pool
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Pool
Hot tub
All-inclusive
Parking included
4.1 out of 5, Very good, (1012)
The price is CA $103
per night
CA $143 total
includes taxes & fees
15 Jun - 16 Jun
The Palm at Playa

About the area

Playa del Carmen

Gonzalo Guerrero stay.Within a 15-minute walk of this Gonzalo Guerrero hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Quinta Alegría Shopping Mall and Calle 12 are also within half a mile (1 km).

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk
  • Quinta Avenida - 9 min walk
  • Mamitas Beach - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Don Sirloin - 2 min walk
  • Vips - 2 min walk
  • Nativo - 1 min walk
  • La Ceiba de la 30 - 1 min walk
  • Pozoleria de la Abuela - 2 min walk

About this property

HM Playa del Carmen

4-star hotel near Playa del Carmen Main Beach
HM Playa del Carmen offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at HM Playa del Carmen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 91 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: MXN 300 for adults and MXN 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HM Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 930 reviews" "
Rating 8 - Good. 278 out of 930 reviews" "
Rating 6 - Okay. 60 out of 930 reviews" "
Rating 4 - Poor. 22 out of 930 reviews" "
Rating 2 - Terrible. 20 out of 930 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but far enough from the action that it’s quiet. Great stay at HM Playa, with an excellent breakfast Buffett! Will definitely book here again!
Stayed 7 nights in Feb 2024

10/10 Excellent

Marybel

Travelled with family
Liked: Amenities
Very friendly staff & clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so beautiful. The aesthetics had a fresh bohemian vibe. It was clean and modern with Mayan flair. The workers were all friendly and helpful. They provide water as well and ac and the WiFi works well. The only thing I would like to see would be coffee in the rooms (but there are lots of cafes nearby). The courtyard with the pool and little restaurant bar was great. Lounging around the pool, sitting on the swing chairs, swimming in the cool pool, and ordering one of the bars delicious cocktails was perfect after hot days walking around the city. The location was ideal, everything you could want to do in the city is in walking distance, and the hotel is a bit off the main strip so it’s quiet at night. We were lucky that it was Carnaval while we were there and we stepped outside to a parade. We would definitely love to stay here again! We had a wonderful time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ccomfortable and good service.
It was a comfortable and quick stay, I like this place is close to the beach really family driven , safe and has late check in as well breakfast included, everyone is very kind and delivers good service. I'll stay again there.
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Jan 2024

10/10 Excellent

ENRIQUETA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, quite ñ, clean .
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome shower! Great area to walk around in. Right by the outdoor mall. Clean room. Pretty room and hotel inside. Outside of the building a little boring but the inside is really nice.
Stayed 1 night in Jan 2024

6/10 Okay

daniel

Liked: Cleanliness
Stayed 2 nights in Dec 2023