Seaside stay .You'll be within half a mile (1 km) of Garrafon Natural Reef Park and 2 miles (3 km) of North Beach with a stay here. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).
What's nearby
Terminal Marítima Isla Mujeres - 16 min walk
Miguel Hidalgo - 18 min walk
North Beach - 5 min drive
Dolphin Discovery - 7 min drive
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive
Getting around
Cancun Intl. Airport (CUN) - 112 min drive
Restaurants
luna Grill - 17 min walk
Miramar Restaurant & Bar - 17 min walk
Mocambo Lancheros - 17 min walk
Muelle 7 - 2 min drive
Mango Café - 19 min walk
About this property
Bahía Tolok
3.5-star spa hotel near North Beach
Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Bahía Tolok. The hotel can provide concierge services and wedding services. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.
11 guestrooms or units
Meeting rooms
646 sq ft of conference space
60 sq m of conference space
Umbrellas for the pool
Conference space
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Smoking in designated areas
Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.
Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.
Languages
English, Spanish
Property amenities
Family friendly
Children's pool
Dining table
Highchair
Outdoor pool
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Things to do
Children's pool
Full-service spa
Kayaking
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Accessible bathtub
Accessible shuttle
Front entrance ramp
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
50-inch flat-screen TV
Cable channels
First-run movies
Netflix
Pay movies
Streaming services
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down comforter
Premium bedding
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Outdoor space
Balcony
Food and drink
Coffee/tea maker
Dining table
Paper towels
Refrigerator
More
In-room massage
Iron/ironing board
Local maps
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Bahía Tolok
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 1000.0
Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: MXN 2300 per person
Credit card charges are subject to a surcharge of 5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and PayPal.
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres
Bahía Tolok Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.
We loved the suite, the Terrace room oceanview. Enjoyed sitting on private patio in morning and evening. Staff were awesome .
King size bed was decently comfortable but pillows are too lumpy. However this maybe a personal opinion.
Overall really liked this boutique hotel. Location kinda mid island where walking is definitely possible, which is a plus for us.
Bad first impression with the hotel manager. She changed our price at the hotel for the stay. She changed the shuttle price 3xs then charged me again on the way out. The shuttle company was trying charge us as well. There was a big miscommunication. We definitely will be back to Isla Mujeres but definitely not to this hotel. The apartment description don’t match photos. I don’t like to review. But we just did not really feel the welcome from the two women working the reception it was more like we were annoying them. I’m pretty sure they felt the same way we did. The bad first impression and attitude from them sparked this bad energy. I’ve had much better experiences in other hotels on the island.
I must say that Brandon the hotel restaurant manager was super cool. Every morning I had coffee and he was super respectful and very helpful along with his assistant. The cleaning lady is great and the night security guy are awesome as well
Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!