Emporio Ixtapa

3.5 star property
Beachfront resort near Marina Ixtapa

Choose dates to view prices

Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, sun loungers
Interior
Front of property
Interior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪5 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪9 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

7.6 out of 10
Good
(25 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View

7.8 out of 10
Good
(14 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

About the area

Ixtapa

On the beach.You'll be within half a mile (1 km) of El Palmar Beach and 2 miles (3 km) of Marina Ixtapa with a stay here. Zihuatanejo Bay and Linda Beach are also within 6 miles (10 km).

What's nearby

  • El Palmar Beach - 5 min walk - 0.5 km
  • Delfiniti - 9 min walk - 0.8 km
  • Marina Ixtapa - 19 min walk - 1.6 km
  • Linda Beach - 9 min drive - 6.8 km
  • La Ropa Beach - 12 min drive - 10.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive

Restaurants

  • ‪Sr. Taco Grill - ‬3 min walk
  • ‪Tacos el mentiritas - ‬3 min walk
  • ‪Sport Bar - ‬4 min walk
  • ‪Señor Frog's - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬3 min walk

About this property

Emporio Ixtapa

Beachfront resort near Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Disliked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Cord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The staff was friendly and helpful. Nice pool. Good location, but the breakfast buffet could use a little more variety.
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very customer oriented. Food good but was the same pretty much. Every other day the beach view snank bat moved to a non beach view location. We really like spending afternoons at a table by the beach
Stayed 7 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property is exelent, and the staff too.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Stayed 11 nights in Feb 2025

10/10 Excellent

Ari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price paid. Genuinely friendly and helpful local workers. The sea is never calm, though. You must know how to swim. Beach is just fine. Beautiful, long stretch of fine sand.
Stayed 6 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loud parties after 10 pm in the lobby. We were in the back rooms, gratefully. Those with the “best” rooms would have been right in the middle of it. The food on site was boring after the first day. But the food across the street wasn’t anything better. But it’s a beautiful area, very clean and peaceful. The beach is fabulous, very clean.
Stayed 3 nights in Mar 2025

8/10 Good

Dean Miles Simpson

Travelled with partner
Liked: Amenities
The beach chairs were uncomfortable and would like more gym equipment. The staff were great and the beach and location were great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Pamela, Elk River

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Exporio. Food got a bit repetetive, but it was good quality & with being a smaller hotel/resort thats to be expected. Perfect beach and kind staff. Will return.
Stayed 7 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The food
Stayed 5 nights in Mar 2025

8/10 Good

Kelly, Spences Bridge

Liked: Cleanliness, staff & service
4th time staying, the hotel is showing its age but the staff are great and the convenience with immediate accessibility to the beach and restaurants across the street can’t be beat. Only complaint like most Mexican hotels is the buffet, we only had the European plan (breakfast included) and the food was the same for all days of our stay. But service was great
Stayed 5 nights in Mar 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. The Emporio is a bit dated, but we don't spend much time inside, so don't really care. We chose the breakfast option this trip and it was fine. Cheaper than eating out every breakfast. Housekeeping was timely every day. The beach in this area CANNOT BE BEAT, and you are right in the middle of the hotel zone so easy walk to MANY, MANY good places to eat. Easy taxi ride to Zihua. Felt safe! Will be back in Ixtapa again!!!!!!!!!!!!!
Stayed 14 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved everything! We just wish they had an all inclusive meal plan without the alcoholic beverages for those of us who don't drink alcohol.
Stayed 14 nights in Feb 2025

6/10 Okay

Franz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our two weeks at the Emporio. The staff were always helpful and went above and beyond expectations. The food was average, but they are willing to accommodate special requests. Menu prices were reasonable. The BBQ night was very good. Entertainment every night. Caters mostly to Mexican crowd. Main complaint was the coffee, especially in the rooms, was awful! Also, the over-zealous security staff removing our belongings from our cabana while we were enjoying breakfast was upsetting… otherwise, a good experience. We will return.
Stayed 13 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Property conditions & facilities
everything was nice, no remarks.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Ver convenient
Stayed 3 nights in Mar 2025

10/10 Excellent

Michele Lynn

Stayed 10 nights in Feb 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Child-oriented

Definitely a family type place. Not very peaceful- there was always music blasting. But the hotel is clean, good bed and shower, and the beach is fantastic. If you’re looking for somewhere to relax I would recommend not staying here, but rather going to somewhere smaller in Zihuatenejo.
Stayed 3 nights in Mar 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service
Great place to stay !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal and remembers you after a year of being away.
Stayed 20 nights in Feb 2025

10/10 Excellent

Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente servicio
Stayed 14 nights in Feb 2025

4/10 Poor

Tracy

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy, noisy, noisy and loud all the time

While the pool, the beach, the restaurant, and the hotel were clean and great, the one big problem was NOISE. There was constant music and announcements all day long, and after 9 p.m., there were shows that went on till midnight. There was not a single place to sit and have a conversation! Two wedding were held on the grounds with LOUD music till midnight. We felt bombarded by noise and won't return because of it.
Stayed 10 nights in Feb 2025