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Emporio Ixtapa - with Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Marina Ixtapa

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Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Interior
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪5 min walk‬
  • Place, Delfiniti
    ‪9 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(50 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.2 out of 10
Very good
(24 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Ixtapa

On the beach.You'll be within half a mile (1 km) of El Palmar Beach and 2 miles (3 km) of Marina Ixtapa with a stay here. Linda Beach and La Madera Beach are also within 6 miles (10 km).
View more Resorts in IxtapaOpens in a new window

What's nearby

  • El Palmar Beach - 5 min walk - 0.5 km
  • Magic World Aquapark - 5 min walk - 0.5 km
  • Magic World Aquatic Park - 7 min walk - 0.6 km
  • Delfiniti - 9 min walk - 0.8 km
  • Marina Ixtapa - 19 min walk - 1.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Sr. Taco Grill - ‬2 min walk
  • ‪Señor Frog's - ‬2 min walk
  • ‪Beer Planet Ixtapa - ‬3 min walk

About this property

Emporio Ixtapa - with Optional All Inclusive

3.5-star beachfront resort near Marina Ixtapa
Some rates at Emporio Ixtapa - with Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa - with Optional All Inclusive like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club, and a hot tub.

This 3.5-star Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa - with Optional All Inclusive offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Similar properties

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Fontan Ixtapa Beach Resort - All Inclusive
  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
3.4 out of 5, 858 reviews
Fontan Ixtapa Beach Resort - All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa - with Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 235 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1054 reviews
Rating 8 - Good. 280 out of 1054 reviews
Rating 6 - Okay. 106 out of 1054 reviews
Rating 4 - Poor. 46 out of 1054 reviews
Rating 2 - Terrible. 50 out of 1054 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SEBASTIAN, SUNNY ISLES

Stayed 1 night in Feb 2026

10/10 Excellent

Cristina Porras

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The other reviews are accurate. This has been some of the most attentive and friendly service we ever received. A great value for the money. This is an older property and it shows. It is very clean but outdated. The food and drinks were good for what we paid. If you’re looking for excellent service for a good price, this is the way to go. Definitely not luxurious or prime food and drink but a great time and value.
Stayed 3 nights in Jan 2026

2/10 Terrible

elaine

Disliked: Cleanliness, property conditions & facilities
I did not realize that this was a loud party hotel. It was old and dirty. Pool was murky. Room was dirty. Strike happened the day after we got there The staff were EXCELLENT in getting us booked into another hotel since the hotel was shutting down due to the strike. Thank you to the staff. We stayed at las Brissas a much cleaner and well maintained hotel.
Stayed 12 nights in Dec 2025

8/10 Good

Muneerah

Stayed 7 nights in Dec 2025

2/10 Terrible

James

Travelled with partner
Less than 24 hours at the hotel, they closed it stating that they had "a problem" and we had to check out. Nobody said a word and nobody contacted us from any institution connected with this trip. Not happy with anyone involved. We found out when we went down for supper. No food, leave...
Stayed 7 nights in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness
Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Everything was incredible
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was older than expected, the staff was good although spoke little English so a few misunderstanding along the way. The pool was nice but overly crowded and extremely loud. The corner suite was spacious though the air conditioning smelled musty.
Stayed 28 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and staff very friendly. Great view from room.
Stayed 3 nights in Nov 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like dirty mop water . The pillows and sheets had black stuff all over them . The fridge didn’t work so we had to request another . Only one elevator for 100’s of people and the place was so packed it was uncomfortable . The hot tub was slimey when sitting down and the pool was so warm for the 100s of people in it . I was suppose to stay 3 nights and decided to check out after 1 night and they would not issue me a refund . Out of the 5 hotels we stayed at this was the worst one . I do not recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was all very good, loved the atmosphere.
Stayed 5 nights in Nov 2025

10/10 Excellent

Gregory Webb

Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional. The breakfast omelets were fabulous. Rosa in animation was enthusiastic! Abigail and Gina in reception were delightfully welcoming. Julian and Jesus were terrific bellboys. Itzel was pleasant and helpful with assorted issues. Although there are a couple of new bicycles, they still need MORE new bicycles. The air conditioning was a blessing as it was particularly humid this visit. The beach was super clean and the lounge chairs and umbrellas were great for sunbathing and enjoying the days and the sunsets. I always thoroughly enjoy my stays at Hotel Emporio and I will continue to do so on future visits. The staff is dedicated to making everything wonderful for me as a guest and I truly appreciate all of their smiles and kind gestures in serving me.
Stayed 7 nights in Nov 2025

6/10 Okay

chrisitan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We visited in November. Well, it only interrupted our sleep. One night, we are generally good at sleeping with noise, there was regular dance music coming from the nearby property. We do enjoy meeting other guests and this hotel at this time of year is completely focussed on local guests. So if you would like to meet other visitors from English speaking countries at this time of year, it did not seem to be an option. There are English speaking staff, but many of the staff also do not really speak English. Because this is an area of large/mostly all-inclusive hotels. There is no evening dining options along the beach, no real vibe at night. As you’ll see in other reviews, there are good restaurants outside of the hotel but the area was very quiet. I was told that January through March may be a more interesting time to visit. When I checked in, I was told that I could charge things to the room using my wristband, but it took three visits to the front desk to input my credit card so it wasn’t until the last day that this worked. The beach is nice, the ocean is warm, the waves to crash pretty hard (so kids, and those who do not want to dive the waves need to stay in quite close). I noticed a margarita at the pool bar was $15 Canadian equivalent. I didn’t see a happy hour.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nacho

Stayed 2 nights in Nov 2025

8/10 Good

Jacqueline

Stayed 1 night in Nov 2025

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok but a couple hotel workers were very very rude... left hotel to enjoy the city
Stayed 3 nights in Nov 2025

2/10 Terrible

Alma, Santa Rosa

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Ocean view room was spacious, clean and the bed comfortable. Bathroom was also spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was outstanding. Very helpful and professional. Drinks ver week
Stayed 13 nights in Oct 2025

10/10 Excellent

Graciela

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights from Oct.11 - Oct 15 and extended it through the 16th. We had an oveanview king room on the 7th floor. This was our 2nd year to stay here. The rooms are clean, the bathroons are generously sized, showers had great pressure. We didn't eat at the restaurants for any meals as we were visiting family and ate our meals with them. They had entertainment every night and the bartender makes a great margarita. We will definitely be staying again next year.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Elba

Stayed 2 nights in Oct 2025

6/10 Okay

Andres

Our car was hit by another car and no one notified us causing damage we had to pay for.
Stayed 4 nights in Oct 2025

6/10 Okay

Abelardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 1 night in Sep 2025

2/10 Terrible

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not look like photos, very old and not very inviting
Stayed 5 nights in Sep 2025