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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Upscale beachfront aparthotel with 6 outdoor pools

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Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Interior detail
Exterior
TWO BEDROOM PRESIDENTIAL SUITE
BEACH FRONT JUNIOR SUITE
6 outdoor pools
Reviews
8.2

Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking includedParking includedParking included
  • BarBarBar
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Spa

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationMaroma Beach14 min drive
  • Popular LocationPuerto Morelos Town Square15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Room options

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

BEACH FRONT HONEYMOON SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive
On private beach
Pool
All-inclusive
Spa
3.9 out of 5, Good, (24)
The price is CA $708
per night
CA $708 total
includes taxes & fees
15 Jun - 16 Jun
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

Beachfront retreat .At this Playa del Carmen aparthotel, you'll be within 6 miles (10 km) of Maroma Beach and 20 miles (32 km) of Playacar Golf Club.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Town Square - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cena Trattoria By el Faro - 9 min drive
  • El Cocotal - 2 min walk
  • Don Miquel - 8 min drive
  • Café del Lago - 10 min drive
  • Limon y Sal - 10 min drive

About this property

Entire place

El Dorado Royale, Catamarán, Cenote & More Inclusive

Upscale beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Ayurvedic treatments
  • Manicures and pedicures
  • Body scrubs
  • Body treatments
  • Aromatherapy
  • Deep-tissue massages
  • Body wraps

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Dining

  • 6 restaurants
  • 2 beach bars, 2 poolside bars and 9 bars/lounges
  • Stocked minibar (free)

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Hair dryer
  • Towels provided
  • Bathrobes
  • Soap
  • Toilet paper
  • Slippers

Entertainment

  • 30-inch Smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout drapes/curtains
  • 24-hour front desk
  • Mobile key entry
  • Restaurant dining guide
  • ATM/banking services

Things to do

  • Free theme park shuttle
  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 99 reviews" "
Rating 8 - Good. 24 out of 99 reviews" "
Rating 6 - Okay. 13 out of 99 reviews" "
Rating 4 - Poor. 7 out of 99 reviews" "
Rating 2 - Terrible. 6 out of 99 reviews" "

9.2/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great and facilities were very nice. Staff was very friendly. Communication could be better. You learn how to optimize your experience and about facilities availability from other guests only. You have to schedule everything through your concierge and their hours and availability are inefficient. The resort overall holds banker hours with only one bar being open after about 9pm. Resort property was overall beautiful and safe. The spa was very nice. Would recommend the resort, just with some helpful tips to maximize your experience.
Stayed 5 nights in Feb 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

thomas james, GROVECITY

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. It is very well maintained and all of the staff are very friendly. The food is excellent, however the only buffet option is for breakfast. The walk up restaurants sometimes have waiting lines. All dinner restaurants require reservations and have dress codes. To get reservations you must go through your concierge whose main job is to try and sell you memberships, advantage plans, travel clubs etc. Bring good walking shoes. This property is sprawling. There are golf cart taxis for those who need them. The beach is horrible. It is very rocky and the water is filled with huge concrete blocks from a previous attempt to create an artificial reef. This spoils the view. There are various pool options, however people get up early to "reserve" their space without actually being at the pool. They need a pool host/hostess to seat people who are actually going to the pool and not take up all of the seating. Two times we went to a pool and there were no towels available. This was at the smaller pools as there was no availability at the main pool. Overall a very nice resort if you don't care about the beach. Lots of activities etc. Great food and plenty to drink. Top shelf booze and plenty of it. Wine is extra at dinner.
Stayed 7 nights in Feb 2024

8/10 Good

Bryan

Travelled with partner
One of our favorite places to go visit. The number and variety of restaurants is always our favorite. Having not been there in 5 years we were a bit sad with how much more of a party and wedding vibe they have now. Constant loud music and construction for weddings almost daily and really inconsistent with drinks and food items this time around.
Stayed 9 nights in Feb 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly magical. We loved the grounds - impeccable and the staff were incredible. THANK YOU for a gorgeous week in paradise.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is a nice resort. The grounds were beautiful and facilities very clean. They had a lot of pools to chose from some with swim up bars an some without. The main drawback is the lack of beach. Apparently it got taken out in a recent hurricane so it is very rocky and impossible to walk. Also, there are multiple manmade structures further out in the ocean. We heard they were put out there to create a barrier for the beach, but were moved in by the hurricane. They are very unattractive. The photo on Expedia does not show the structures. Either they were photoshopped out or the picture was taken before the hurricane. Either way, false advertising. They food was just okay, some good and some just okay. One dinner, I had Mahi Mahi but it was cold and way undercooked. I didn't feel well the next day. The other part I didn't like is they were always trying to upsell you on different dining options and activities. We worked with the concierge to set up golf one day and he told us rental clubs would be $50-$60. They were $88 when we got to the course. We also had one member of our group that just wanted to ride along. We were told it would be $35 but when we got to the course it was $50. After informing them what had happened, they refused to refund the difference. You would be better off to book your excursions on your own. Although tips are included, tips are pretty much expected at this resort. I've been to other all inclusives and this was not thecase
Stayed 8 nights in Feb 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024