Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly
Bar

Explore the area

Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Moon Palace Golf Club
‪14 min drive‬
Puerto Morelos Beach
‪21 min drive‬
Petempich Bay
‪23 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite Ocean View Double

Excellent

52 sq m
Sea view
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Excellent

52 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite Swim-Out King

52 sq m
Sleeps 3
1 King Bed

Junior Suite Tropical View Double

Good

52 sq m
Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View Double

Excellent

52 sq m
Partial sea view
Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View King

Very good

52 sq m
Partial sea view
Sleeps 4
1 King Bed

Preferred Club Junior Suite Swim-Out King

Exceptional

52 sq m
Sleeps 3
1 King Bed

Preferred Club Junior Suite Swim-Out Double

Very good

52 sq m
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

Excellent

52 sq m
Partial sea view
Sleeps 4
1 King Bed

Junior Suite Swim-Out Double

Wonderful

52 sq m
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Ocean View Double

Exceptional

52 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King

Very good

52 sq m
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View King

Exceptional

52 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite Tropical View King

Exceptional

52 sq m
Sleeps 4
1 King Bed

Preferred Club Family Suite Ocean View

Exceptional

99 sq m
Ocean view
Sleeps 6
2 Double Beds

Preferred Club Master Suite Ocean View

Excellent

87 sq m
Ocean view
Sleeps 4
1 King Bed

Preferred Club Master Suite Ocean Front

Very good

87 sq m
Sea view
Sleeps 4
1 King Bed

Family Junior Suite Ocean View

Good

99 sq m
Ocean view
Sleeps 6
2 Double Beds

Preferred Club Ocean Front Double

Exceptional

52 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Double

Excellent

52 sq m
Sleeps 4
2 Double Beds

About the area

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

What's nearby

Xoximilco - 14 min drive - 10.2 km
Moon Palace Golf Club - 14 min drive - 10.9 km
Puerto Morelos Beach - 21 min drive - 17.5 km
Petempich Bay - 23 min drive - 14.3 km
Puerto Morelos Town Square - 24 min drive - 20.7 km

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪Grand Central Buffet - ‬17 min drive
‪Agave Mexican Cuisine - ‬2 min walk
‪The Grill - ‬18 min drive
‪Cusco - ‬18 min drive
‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

553 guestrooms or units

8 levels

5 dining venues

12208 sq ft of conference space

1134 sq m of conference space

Built in 2020

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference center

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Gift shop

Beauty salon

Computer for guest use

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar by the pool

Swim-up bar

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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includes taxes & fees

Aug 24 - Aug 25

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

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Hot tub
Breakfast included
All-inclusive

CA $451 total

includes taxes & fees

Aug 25 - Aug 26

Property amenities

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site

Food and drink

5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 hot tubs
4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Lazy river
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Waterslide
Wine tasting room
Yoga classes
Ziplining

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Entertainment

40-inch smart TV

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Champagne service
Espresso maker
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking and access to the heated pool

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun

Now Natura Riviera Cancun Puerto Morelos

Now Natura Riviera Cancun Hotel Puerto Morelos

Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

James

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

Gabrielle

Travelled with group

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They were awesome

Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and service were excellent but the food could be better though.

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos

Travelled with family

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the spa

Stayed 6 nights in Apr 2025

6/10 Okay

Fábio

Travelled with family

Apr 26, 2025

When I arrived to check in attended by the concierge Angel. the service was horrible, he works without any passion and care. seems sad he just doesn’t like the work he does. Upgraded my room $600 for a jacuzzi that did not work ( broken ) I was claiming to be solved the problem on the first day, until my departure nothing had happened nor was reimbursed, so paid more for the jacuzzi ( what jacuzzi ?? ) The food needs to improve. I forgot in the safe 2 iPod and $70 dollars. I called to try to solve, they hung up the phone in my face. The staff of the restaurants, pool and daycare are amazing, thanks to all of them.

Stayed 5 nights in Apr 2025

10/10 Excellent

natali

Travelled with family, Travelled with family and small children

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location close to Cancun airport, Dining options were much better at this resort the food quality was better. Staff very friendly. Omar at the pool bar was very helpful and attentive. lifeguards take precautions when manning the slides. Excellent vacation

Stayed 6 nights in Apr 2025

10/10 Excellent

JoAnna

Travelled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The spa was amazing. Resort was great, food was overall really good especially at the Hibachi restaurant. Beach had a lot of seaweed. The hotel did a good job removing but location made it vulnerable and not the crystal blue beach you find in other areas. However, kids loved the slides, pools, and entertainment. Definitely a great resort for younger kids. Harder for preteens and teens to fit in with kids club and activities

Stayed 7 nights in Apr 2025

10/10 Excellent

Sheryl

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is so nice, lots of things to do esp for kids. Many choices for the foods and drinks. I would recommend this for those looking for some activities for their kids while on vacation. Their staff are all excellent, so helpful.

Stayed 5 nights in Apr 2025

10/10 Excellent

Yelany

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was beautiful. So many things to do. Lots of entertainment for adults and kids

Stayed 4 nights in Apr 2025

10/10 Excellent

Hamid

Apr 20, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Apr 2025

6/10 Okay

Ehsan

Apr 20, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Scott A, Pasadena

Travelled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We felt very well taken care of. The pools and the slides were great. The kids loved the room service and the suite that we stayed in. The only compaint would be lack of food options for lunch, and a couple of the dinner options did not live up to our expectations. The Habachi Grill is highly recommended if you like sushi.

Stayed 4 nights in Apr 2025

10/10 Excellent

daiaraliz

Travelled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mas atencion en la limpieza diaria de la habitacion.

Stayed 4 nights in Apr 2025

8/10 Good

Martha

Apr 15, 2025

Liked: Cleanliness, staff & service

Apart from the smell of

Stayed 4 nights in Apr 2025

8/10 Good

Sumit

Travelled with family and small children

Apr 14, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

We had a wonderful time but there are some notes that could help other travelers: Highlights 1. Spa is beautiful, one of the nicest we've seen. 2. Really enjoyed the pool, lazy river and waterslides. Kids were entered for hours and the lazy river was their favourite. Not so great. The food was ok but the service was either ok or bad at certain restaurants. The beach bar was the best food surprising followed by the Japanese. The steakhouse was disappointing. The beach was ok. Seaweeds and cocrodiles made the water usable for us but the pool made up for it. We did go in but didn't spend a lot of time here. Overall, amazing vacation.

Stayed 4 nights in Mar 2025

8/10 Good

Zhenjie

Apr 14, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

GENE LAVERN

Travelled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was great. The only downside is being able to do anything in town or off the property.

Stayed 7 nights in Apr 2025

8/10 Good

Bianca

Apr 13, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort, no waits for food. Drinks served to your chair by the pool. Greats staff.

Stayed 6 nights in Apr 2025

8/10 Good

Kimberly M

Travelled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dreams was beautiful in location and building. staff were very friendly. Great to have so many options for kids. Misleading that there is an adult pool but you have to be a preferred member to use it. And there were no blow dryers in the room but stated there was.

Stayed 6 nights in Mar 2025

8/10 Good

Eamonn

Travelled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice relaxing and kids had fun.

Stayed 7 nights in Mar 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

6/10 Okay

stephanie

Apr 7, 2025

Stayed 4 nights in Mar 2025

8/10 Good

Cliona

Travelled with family, Travelled with group

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was beautiful, and there was lots to do for adults and children. The staff were very accommodating and friendly. There were lots of different dining options and the food and most of the restaurants we tried was top-notch. The kids especially loved the buffet where there was a huge amount of choice and the quality of the food was excellent. There was no hairdryer in our room and when I inquired, I was put on a waitlist. No one ever got back to me and I never received a hairdryer for the five days that I was there which was not great. Also, the items in the store in the resort are very overpriced so make sure you don’t need to buy any sunscreen, etc. when you get there! Aftersun, that would have cost eight dollars in the US was $35 in the store! Overall, I would highly recommend this resort and wouldn’t hesitate to go back.

Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi, Lewiston

Travelled with family, Travelled with family and small children

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fifth stay at a Dreams resort—always nice!

Stayed 5 nights in Mar 2025

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Dreams Natura Resort & Spa - All Inclusive

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Junior Suite Partial Ocean View King

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Preferred Club Junior Suite Partial Ocean View King

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Junior Suite Swim-Out Double

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Preferred Club Junior Suite Ocean View Double

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Junior Suite King

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Preferred Club Junior Suite Ocean View King

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Junior Suite Tropical View King

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Preferred Club Family Suite Ocean View

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Preferred Club Master Suite Ocean View

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Preferred Club Master Suite Ocean Front

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Family Junior Suite Ocean View

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Preferred Club Ocean Front Double

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Junior Suite Double

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Natura Resort & Spa - All Inclusive

Languages

Similar properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types