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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course

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Photo gallery for Ocean Maya Royale All Inclusive Adults Only

2 outdoor pools, pool umbrellas
Aerial view
Privilege Junior Suite Adults Only | Garden view
4 bars/lounges
Outdoor wedding area
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationTres Rios Ecopark8 min drive
  • Popular LocationMaroma Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2411)
The price is CA $387
per night
CA $390 total
includes taxes & fees
24 May - 25 May
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 16 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • Jaal-Ha - 11 min walk
  • El Charro - 1 min walk
  • Black & White - 3 min walk
  • Bar Columpios - 1 min drive
  • Beach Bar - 9 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1007 reviews" "
Rating 8 - Good. 258 out of 1007 reviews" "
Rating 6 - Okay. 97 out of 1007 reviews" "
Rating 4 - Poor. 54 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ALI

Travelled with family
Liked: Cleanliness, property conditions & facilities
I would like to share our experience about this resort by expressing how we liked our stay for 10 days! Overall, ocean maya royale is a nice resort with a beautifuly maintained graden. There are two critical issues with this place, one is the food and the quality of food that is very low! I mean we got sick few nights into our stay, and the second part was the rough unfriendly ocean with smelly seaweed. We ended up either taking a two miles walk over to a cleaner and a better beach, or going to the town. It was extremely frustrating to have to stress over the beach and the food where it should have been a place for pleasant experiences. We ended up spending 4 days out of the resort to eat fresh good food and enjoy a nice beach.( we got food poisoning from the Japanese restaurant and we were sick for two whole days, missing out) We taxied to playa del Carmen town where we spent extra for everything that we had already paid for. We travel a lot especially to all inclusive resorts. We smelled a sense of cheating the guests with their food in many ares. I don’t recommend going there if you care about quality of your stay and your meals.The room was very clean. Personals were polite and the resort is peaceful. We did communicate that with the manager! See you later.

10/10 Excellent

RAFIQUE N, ALLEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got assigned a beautiful ocean front suite. It was very much appreciated because our entire trip depends on the location of our suite. If is is truly not an ocean front, we are not happy to say the list. OMR is beautiful property. Great staff, good food and great couple of nights of entertainment.

10/10 Excellent

Stacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort as it is small and easy to get around from beach, pool, room, lobby and restaurants within 5 minutes. The staff is amazing!! Miguel is by far the best bartender whether he is in the pool bar or lobby bar. The entertainment staff made our stay even more fun. Kenddell, Adela, Arturito and Alexander always made a point to talk to our group every day. Kenddell even remembered all our names (group of 10) after meeting us the first time. By the end of our stay he had made all 6 girls personalized bracelets and a small note to thank us for making his job fun. He doesn't realize that he made our vacation so much more fun by making us feel welcome. Down side note was that they changed the lunch restaurant (El Charro) to a sit down meal. It used to be more of a buffet style with grab n go. Now you have to wait to be seated and waited on. Sometimes I just wanted to grab a plate of chips and guacamole or a plate of french fries without having to be waited on. I wish there was a spot for snacks like this near the beach or pool. This was my third time to visit here in 10 years and I would go back again!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The resort itself looks to be older but kept up pretty well. The restaurants were ok. I didn't have anything that was bad but ate nothing that I would say was above average. The only issue we ran into was with the lack of pool chairs available. Everyone would go down and save chairs and you would have people remove people's towels and belongings. There was no clear message or policy issued by the resort. I has seen more than a few conflicts over incidents over pool chairs.

10/10 Excellent

laura K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean maya was wonderful! For such a decent price we had some of the best food we’ve had on a resort. It’s a smaller resort, but the staff was absolutely amazing so there were plenty of activities. Drinks were good, pool and beach were great. Will be coming back!
Stayed 7 nights in Jan 2024

6/10 Okay

Anna Kristine

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The air did not work well and so the humidity was high in our room. Clothes felt damp the entire stay.
Stayed 5 nights in Feb 2024

8/10 Good

Maria Katherina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great Some updates could be improved ie, chipped, broken poolside bar.
Stayed 3 nights in Feb 2024

8/10 Good

Jacqueline Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall loved the atmosphere and layout of this property with all the separate buildings. Very clean and spacious rooms. The lobby was large and functional. The entertainment staff was outstanding! Loved watching them and participating in their games. The only service we had issue with was getting bags to our room, no one was around to help when we could finally get in to our room so we dragged the bags ourselves and then we couldn't even get in the room! Turns out the door lock needed a new battery, and it took an hour and multiple trips back to the office to get it sorted out...super frustrating. The only other thing that would have been nice would be some lunch or food options by the pool where we didn't have to dry off and put cover ups on and go sit down to eat somewhere.
Stayed 7 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Staff was very helpful, courteous, always putting the guest 1st. Octavio at the lobby bar was a hard worker, smile always on his face. Resort was definitely a 5 star! The cleaning staff kept the room looking great everyday!
Stayed 4 nights in Jan 2024