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Playa Palms Beach Hotel

4.0 star property
4-star beachfront aparthotel near Playa del Carmen Main Beach

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Photo gallery for Playa Palms Beach Hotel

View from property
Reception
Penthouse
Premium bedding, in-room safe, laptop workspace, blackout drapes
Ocean Front Studio | Private kitchenette
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen

Apartment, 1 Bedroom, Partial Sea View

  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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The Carmen Hotel - Ocean Front
Pool
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Free WiFi
Restaurant
4.1 out of 5, Very good, (589)
The price is CA $163
per night
CA $255 total
includes taxes & fees
24 May - 25 May
The Carmen Hotel - Ocean Front

About the area

Playa del Carmen

On the beach.At this Downtown Playa del Carmen aparthotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both steps away. Calle 12 and Calle Corazón are also within half a mile (1 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Sonora Prime – Playa del Carmen - 3 min walk
  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk
  • Zenzi Beach Bar & Restaurant - 3 min walk

About this property

Entire place

Playa Palms Beach Hotel

4-star beachfront aparthotel near Playa del Carmen Main Beach
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services. A complete renovation of Playa Palms Beach Hotel was completed in April 2017.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided
  • Shampoo
  • Free toiletries

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • 18 holes of golf
  • Fitness facilities nearby
  • Theme parks nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Golf lessons nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 701 out of 1363 reviews" "
Rating 8 - Good. 407 out of 1363 reviews" "
Rating 6 - Okay. 135 out of 1363 reviews" "
Rating 4 - Poor. 52 out of 1363 reviews" "
Rating 2 - Terrible. 68 out of 1363 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hans-Georg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Playa Palms is a small hotel right on the water. It is located on a small, quiet street, yet close to the noisy/lively 5th Ave. It is a lovely place with its white balconies and patios. A narrow pool invites to cool down. Beach chairs await every day. The water is not great for swimming because of anchored fishing boats right there but a large public beach is very close. The staff was super friendly. Our room was spacious, very clean, nicely outfitted, with a nice bath and patio. We enjoyed this hotel and would recommend it.
Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Nice staff
3 times this year.. will come back.. easy access to everything anf nice people
Stayed 2 nights in Feb 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent in all areas of service. Clean/nice rooms were a good sanctuary of our stay with nice small deck areas. Very quite area which can be hard to find in Playa. Small beach area with limited lounge chairs and not an ideal swimming area were the only slight negatives.
Stayed 14 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in a central location. Highly recommended!
Stayed 1 night in Jan 2024

10/10 Excellent

Selene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little gem in the middle of the city! Quiet and clean. Only 24 or so units. All with a view of the central courtyard. Next time would stay on the ground floor in a pool view room as the beach seating is limited and no chairs around the pool. Delicious breakfast delivered to our patio each morning for $10/person with lots of options to choose from. Be on 5th Ave in an easy 3 minute walk, just 2 blocks off Constitutional Ave. but away from the hustle and bustle. And 1.5 blocks from 2 public beach accesses. Great for a two night stay like we did, or a month long adventure! We found an oasis in Playa del Carmen.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, room comfort
Right in the middle of Downtown. Restaurants, marketplace just 2 mins away. The beach, the breeze, the view - Outstanding. We walked to all the nearby beaches.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pachena

Liked: Cleanliness, property conditions & facilities
The location is great, close to everything and still quiet and calm. We had a lovely stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
Great place will stay here again in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Moki, San Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness
This hotel is good, however be mindful that the beach is not as in the pictures and when we visited, the beach smelled terrible as well.
Stayed 2 nights in Jan 2024