"I would like be reimbursed for the money I paid for a taxi ride from the airport even though that there was shuttle service that was not clearly note ... " More

By a verified traveller on Tue 20 Feb 2018

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Hotel Description

3-star eco-friendly hotel near Toronto Congress Centre

Near the airport

A stay at this Airport Corporate hotel places you within 3 miles (5 km) of Centennial Park and 6 miles (10 km) of Mississauga Hershey Centre. Toronto Congress Centre and The International Centre are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Enjoy the spa tub and free perks like full breakfast and a roundtrip airport shuttle. A 24-hour business center, a coffee shop, and free WiFi in public areas are also on offer.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$119 per night

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Travel Hotel Toronto Airport ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Travel Hotel Toronto Airport

Everyone (8) Couples (1)
4 out of 5

Posted by on 18 Jan 2019

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4 out of 5
in and out.rooms were adequite and breakfast was o.k. meals expensive and nothing special

Posted by on 14 Dec 2018

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5 out of 5
The location of the hotel was very convenient. The room was very comfortable and quiet. The staff were professional and very helpful.

Posted by on 16 Aug 2017

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5 out of 5

great

I would like be reimbursed for the money I paid for a taxi ride from the airport even though that there was shuttle service that was not clearly noted on the Travelocity website.

Posted by , from Boston on 20 Feb 2018

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2 out of 5

Pay for your coffee

Pros: Location
Cons: Staff treatment of guests
Location: We stayed for a conference being held at the Allstream Center. Wish we'd known about the time it would take us in rush hour traffic!
Honestly, the hotel was perfectly fine but a couple of things seemed to really cheapen the entire experience. 1) There was a small charge for lobby coffee at times other than breakfast hours. (To be fair, they did have free coffee in rooms.) 2) Many hotels offer loans of chargers, etc. This one had a vending machine offering those and some what I'd call standard hotel amenities. 3) I overheard the front desk staff arguing with other guests. For example, a friend who was staying there (on my suggestion) was told she did not have a booking. That was finally cleared up (and she did!). Another example, our 4th room guest arrived separately from the 3 of us; she was told there were already 4 in the room. Not so and I'd even given her name to the front desk in advance in case she arrived before us. 4) We had 4 guests staying in our room but there never seemed to be the equivalent in towels. 5) "Hiding" the breakfast buffet behind a closed door was somewhat off-putting. Really, just small annoyances but those do add up.

Posted by , from East Syracuse, NY on 16 Apr 2017

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Comment from Hotel Management

18 Apr 2017 by Akbar Kabir, GM

Dear Linda Thank you for your feedback. I apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. Your satisfaction is important to us and we will be using the feedback given to implement improvements to ensure a better experience for guests in the future. Best regards. .

5 out of 5

Nice Hotel to Airport

Nice and Clean with a Friendly staff. Has Airport Shuttle every hour.

Posted by on 7 Mar 2017

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4 out of 5

Comfy bedding

We were exhausted. All staff were efficient, professional and welcoming. The bedding was awesome! The room smelled slightly musty but otherwise thoughtfully stocked with personal care items as well as refrigerator/micro. Great value. Free breakfast...it was not to our liking and I couldnt take out a banana or coffee...not a huge deal though. I would still highly recommend this place.

Posted by , from Cleveland, Ohio on 14 Jul 2016

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4 out of 5

overnight stay

Arrived to airport after traveling 12 hours and was informed we needed to get to Terminal 1 to get shuttle. We arrived in the International Terminal (terminal 3) so had quite the hike, took us over 30 minutes dragging luggage. Called a second time and that person told us we could have been picked up at Terminal 3. Tired and frustrated we were not told this on our 1st call! We also had to wait another 20 minutes for the car to pick us up

Posted by on 30 May 2016

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5 out of 5

reasonable, comfortable,convenient.clean.

Pros: Everything.
Cons: The plug in the bathtub did not close which was a little disappointing. I was looking forward to having a good soak..
Location: This was an overnight stay for us. Fly in fly out and not a vacation. So for this reason it was excellent.
Never had a trip and stay to go so smoothly. A machine at the airport was available to call the hotel, which was very simple to use. The free shuttle arrived within 15 minutes. The room was clean and very comfortable. The complementary breakfast was very good. I was able to use the computer and printer to print out my boarding passes for the following day. I needed some help from the front desk. The young lady did her best to help me.We were allowed to stay until 12.30pm and we returned back to the airport with smiles all the way. WELL DONE BEST WESTERN PLUS TRAVEL HOTEL. See you next year.

Posted by , from Florida on 29 Jan 2016

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4 out of 5

Good value for money

Room was nice, bed was comfy. I've stayed in hotels in the area that were not as nice for twice the money. The area was decent with easy access to everywhere I needed to go

Posted by on 24 Aug 2007

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About the Best Western Plus Travel Hotel Toronto Airport

Location 5503 Eglinton Ave W, Toronto, ON M9C 5K5

Property Features

Best Western Plus Travel Hotel Toronto Airport offers its guests a spa tub and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The eco-friendly Best Western Plus Travel Hotel Toronto Airport also features multilingual staff, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). This 3-star Toronto hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (7.1 km / 4.4 mi)
  • Train station: Mississauga Dixie Station (7.1 km / 4.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Best Western Plus Travel Hotel Toronto Airport offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast daily.

Best Western Plus Travel Hotel Toronto Airport has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 75 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Travel Hotel
  • Best Western Plus Travel Toronto Airport
  • Best Western Plus Travel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Best Western Plus Travel Hotel Toronto Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Plus Travel Hotel Toronto Airport.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.