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Los Arcos Hotel - Tulum

2.5 star property
Hotel near Tulum National Park in Tulum

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Photo gallery for Los Arcos Hotel - Tulum

Building design
Building design
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Family Studio Suite
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Reviews
5.8

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
N.8 Calle Sagitario Ote., Tulum, QROO, 77760
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive
  • Popular LocationPlaya Paraiso15 min drive

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 30 sq m
  • Sleeps 5
  • 1 Large Twin Bed, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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3.8 out of 5, Good, (56)
The price is CA $52
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CA $67 total
includes taxes & fees
16 May - 17 May
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About the area

Tulum

Tulum City Center stay.Your stay at this Tulum City Center hotel places you within 3 miles (5 km) of Tulum National Park and Tulum Mayan Ruins. Also, Gran Cenote is within 3 miles (5 km) and Las Palmas Public Beach is within 6 miles (10 km).

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • Prieto - 3 min walk
  • Caribe Swing - 3 min walk
  • Mil Amores - 2 min walk
  • Taqueria Maya - 1 min walk
  • Mestixa - 2 min walk

About this property

Los Arcos Hotel - Tulum

Hotel near Tulum National Park in Tulum
Los Arcos Hotel - Tulum offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Los Arcos Hotel - Tulum also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

This Tulum hotel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Express check-in
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Los Arcos Hotel - Tulum offers 17 air-conditioned accommodations with complimentary bottled water and ceiling fans. 35-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 35-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Hotel - Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Arcos Tulum Hotel
Hotel Los Arcos Tsulum
Los Arcos Hotel - Tulum Hotel
Los Arcos Hotel - Tulum Tulum
Los Arcos Hotel - Tulum Hotel Tulum

Los Arcos Hotel - Tulum Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The stuff are very helpful, polite, pleasant and friendly. The hotel is minimal and extremely basic.
Stayed 7 nights in Dec 2019

10/10 Excellent

Antonio, Minnesota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good price, not am 5 stars hotel, but super friendly stuff, clean and well located. Excellent pool for little kids.
Stayed 4 nights in Dec 2019

6/10 Okay

Henrik

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron la reservación y me avisaron el mismo día que tenía mi reservación y no me devolvieron el dinero
Stayed 1 night in Jun 2023

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Los colchones están incómodos y me dejaron sin desayunar
Stayed 4 nights in May 2023

2/10 Terrible

IVANA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zavřeno. Bytovazel neinformoval, že nefunguje.
Stayed 1 night in Jan 2020

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera es lo único malo, se sale el agua a todo el baño y no sale bien en agua de la regadera, sale para todos lados, está muy oxidada y sale en chorros para todos lados menos para dónde estás.
Stayed 1 night in Dec 2019