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4.3 out of 5

"Our first time to tulum and we chose BT live to stay at. The staff was so accommodating and very attentive to our group of 8. Javier and Gerardo alway ... " More

By a verified traveller on Sun 07 Nov 2021

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Hotel Description

3.5-star beachfront hotel near Tulum Beach

On the beach

You'll be steps from Tulum Beach and within a 10-minute walk of Ven a la Luz Sculpture with a stay at this Zona Hotelera hotel. Sian Ka'an Biosphere Reserve and SFER IK are also within 3 miles (5 km).

Private beach, dining

A private beach and a restaurant are featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. There's a beach bar on site, and a 24-hour front desk and laundry facilities are also provided.

Standard Cabin, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $337* Per night/room 10 Apr. - 11 Apr.

Royal Cabin, 2 Double Beds, Ocean View, Sea Facing

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Cabin, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Cabin, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Cabin, 1 Double Bed, Ocean View, Beachfront

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Cabin, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

BT Live Tulum located at the party zone ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for BT Live Tulum located at the party zone

Everyone (1) Couples (1)
5 out of 5
Our first time to tulum and we chose BT live to stay at. The staff was so accommodating and very attentive to our group of 8. Javier and Gerardo always made sure our group was taken care of. Our room had very cold AC, a small fridge and most importantly hot water. The property is right on the beach and has a beautiful view with a great bar. We ordered breakfast every morning and it was amazing!! It included fruit, the main dish and coffee and juice. Outside of the property there’s several restaurants including Rosa negra which is less than a minute walk. There’s a pharmacy across the street and a small oxxo steps away from the hotel. The only complaint, which was out of managements control, was a guest who literally made everyone miserable by yelling at the staff and other guests. It was sad to watch the employees work so hard and she just continued to complain and treat them like kids. I will definitely visit BT live in the future.

Posted by on 7 Nov. 2021

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Comment from Hotel Management

28 Nov. 2021 by Michelle Reception BT Live

Hi Brenda! thank you so much for your feedback we are so happy to you enjoyed our staff treats, we regret the situation with the guest who was being rude with other people but we always do our best with all of our guests to feel at the home! we hope to have the opportunity to welcome you again!

5 out of 5
My favorite part were the huts and that they were right on the beach, I can't think of anything better.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Michelle Reception BT Live

Thank you Bridget we really hope to host you in another time

3 out of 5

Posted by on 23 Apr. 2021

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Comment from Hotel Management

6 May 2021 by Michelle Reception BT Live

Thank your for your feedback!

About the BT Live Tulum located at the party zone

Location Km 8 Carretera Tulum-Boca Paila, Tulum, Tulum, QROO 77760

Property Features

A private beach is featured. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at BT Live Tulum located at the party zone. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

BT Live Tulum located at the party zone offers 18 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Air conditioning
  • Change of towels (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 11:00 AM.

BT Live Tulum located at the party zone has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach.

Spa Services

  • Couples treatment rooms
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

BT Live Tulum located at the party zone offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at BT Live Tulum located at the party zone

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate

The resort fee includes:

  • Beach loungers
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tita Tulum Eco Beachfront Cabanas Villa
  • Tita Tulum Eco Beachfront Cabanas Tulum
  • Tita Tulum Eco Beachfront Cabanas Villa Tulum
  • BT Live Tulum
  • Hotel Eco Beachfront Cabanas
  • Tita Tulum Eco Beachfront Cabanas
  • BT Live Tulum located at the party zone Hotel
  • BT Live Tulum located at the party zone Tulum
  • BT Live Tulum located at the party zone Hotel Tulum

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.