Aloft Cancun

3.5 star property
3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center

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Photo gallery for Aloft Cancun

Reception
Property amenity
Exterior
View from room
Lounge
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • LaundryLaundryLaundry
  • BarBarBar

Check out the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCaracol Beach3 min walk
  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

aloft, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cancun

Zona Hotelera stay.With a stay at this Zona Hotelera hotel, you'll be steps from Cancun Convention Center and UltraMar Ferry Terminal. Also, Caracol Beach is within half a mile (1 km) and La Isla Shopping Mall is within 3 miles (5 km).

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Hooters - 3 min walk
  • Krystal Cancún - 4 min walk
  • Starbucks - 3 min walk
  • Mextreme - 5 min walk
  • Coral Café - 2 min walk

About this property

Aloft Cancun

3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center
Aloft Cancun offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Aloft Cancun. Free self parking and valet parking are available.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 10 levels
  • 366 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily: MXN 280 for adults and MXN 140 for children
  • 1 bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 304 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the price, it’s really not terrible. Staff was nice and the open bar is a nice touch. But the rooms are pretty rough, similar to a motel kind of vibe. We only stayed overnight to catch an early AM flight.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to shopping beachs and restaurants. Planning another trip this fall
Stayed 4 nights in Feb 2024

10/10 Excellent

Sorin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to everything.
Stayed 9 nights in Jan 2024

8/10 Good

Sean Bruce, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and food, The ferry across to Isla Mujeres is directly across the street. Access to one of the best beaches is about a 5 minute walk from the hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 6 nights in Feb 2024

10/10 Excellent

Antonio

Stayed 5 nights in Feb 2024

8/10 Good

william

Liked: Cleanliness
Stayed 14 nights in Jan 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
The good, the bad and the ugly!
Good location. Lobby and open bar were great. Hallway carpets need to be replaced. Room ambience (furniture, fixtures, etc below the standard I am accustomed to in a Marriott property.
Stayed 2 nights in Feb 2024

6/10 Okay

Pablo Sibaja

Stayed 7 nights in Jan 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities
Worth the lil money we spent
Stayed 3 nights in Jan 2024