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Thompson Beach House

4.5-star property
Calle 8 y Playa S/N, Playa del Carmen, QROO 1-855-887-0424
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"Beautiful chic and contemporary boutique hotel! Great location and restaurants on-site! It's a whole VIBE for the trendsetters and jetsetters alike. M ... " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

4.5-star beachfront hotel near Playa del Carmen Main Beach

On the beach

At this Downtown Playa del Carmen hotel, you'll be well placed to visit Quinta Avenida and Playa del Carmen Main Beach, both within a 5-minute walk. 3D Museum of Wonders and Mercado Playa del Carmen are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Relax with beach cabanas, sun loungers, and beach umbrellas. Enjoy the 24-hour gym and perks like free WiFi.

Room, 1 King Bed, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $301* Per night/room 2 May - 3 May

Junior Suite, 1 King Bed (Partial Ocean View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Terrace, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thompson Playa Del Carmen Beach House, by Hyatt ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Thompson Playa Del Carmen Beach House, by Hyatt

Everyone (3)
5 out of 5

Posted by on 20 Dec. 2021

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Comment from Hotel Management

11 May 2022 by Nadia Bolaños

Dear Ben, We are so happy to know that you enjoyed your stay with us! We really hope to see you soon! Kindly, Nadia Bolaños Leader on Duty

5 out of 5
Beautiful chic and contemporary boutique hotel! Great location and restaurants on-site! It's a whole VIBE for the trendsetters and jetsetters alike. Music at night from the street is loud ubtil 5am so if you have a hard time sleeping this isn't the location for you. It didn't bother us at all. We were tired at the end of each day lol! We stayed in the beautiful panoramic junior suite that faces 5th Avenue. Only gripe was the tile and grout in the shower needs to be thoroughly cleaned and scrubbed, and the upholstery in the room needs to be cleaned and sanitized. Service is top notch and concierge is friendly and accommodating.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

10 Mar. 2020 by Annahi Leyva / Beach House Manager

Dear DNichole, Thank you SO much for staying with us. With pleasure we will share your comments with the rest of the staff. Regards,

5 out of 5

Modern and Friendly

Pros: The modern style and service. The staff really makes you feel welcome and they really take the time to get to know you.
Location: Located in town with it's own private beach. Many restaurants, bars, and shops all within walking distance.
Small hotel perfectly located in Playa Del Carmen right on the beach. Great place to stay if you want modern amenities with access to both the beach and the night life/ local restaurants.

Posted by , from Los Angeles, CA on 21 Jan. 2018

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Comment from Hotel Management

13 May 2022 by Nadia Bolaños

Dear Sergio, Sorry for the late response, I am so glad to know that you had a great time with us! We hope to see you soon! Kindly, Nadia Bolaños Leader on Duty

About the Thompson Beach House

Location Calle 8 y Playa S/N, Playa del Carmen, QROO 77710

All-inclusive Details

All-inclusive room rates at Thompson Playa Del Carmen Beach House, by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Thompson Playa Del Carmen Beach House, by Hyatt are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). After a day at the beach, enjoy amenities at Thompson Playa Del Carmen Beach House, by Hyatt like an outdoor pool, complimentary bicycles, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Parking is available for a fee. A complete renovation of Thompson Playa Del Carmen Beach House, by Hyatt was completed in February 2016. This 4.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 3 levels
  • Built in 2016
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Thompson Playa Del Carmen Beach House, by Hyatt offers 27 accommodations with MP3 docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

CGrill - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Thompson Playa Del Carmen Beach House, by Hyatt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40 per pet, per night (maximum USD 52.40 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 percent
  • Resort fee: USD 34.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15–25 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 40 per pet, per night (maximum USD 52.40 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • THOMPSON BEACH HOUSE Hotel
  • THOMPSON BEACH HOUSE Playa del Carmen
  • Thompson Playa Carmen Hotel
  • Thompson Hotel
  • Thompson Playa Carmen
  • Thompson Beach House Hotel Playa del Carmen

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.