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Gramercy Tulum

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Photo gallery for Gramercy Tulum

On the beach, white sand
Panoramic Room, 1 King Bed, Balcony, Beachfront
Restaurant
Design Room, 1 King Bed, Hot Tub, Ocean View | Bathroom sink
Aerial view
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture3 min drive
  • Popular LocationPlaya Paraiso26 min drive

Room options

View all photos for Panoramic Room, 1 King Bed, Balcony, Beachfront

Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Panoramic Room, 1 King Bed, Balcony, Beachfront

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View, Beachside

Premium bedding, in-room safe, individually decorated, blackout drapes

Luxury Room, 1 King Bed, Garden View, Beachside

  • 35 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Hot Tub, Ocean View

Design Room, 1 King Bed, Hot Tub, Ocean View | View from room

Design Room, 1 King Bed, Hot Tub, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Aerial view
Hotelito Azul
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (509)
The price is CA $469
per night
CA $656 total
includes taxes & fees
25 May - 26 May
Hotelito Azul

About the area

Tulum

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Sian Ka'an Biosphere Reserve. Ven a la Luz Sculpture and Playa Akun are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum National Park - 8 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 2 min walk
  • Gitano - 3 min drive
  • Arca - 2 min drive

About this property

Gramercy Tulum

3.5-star beachfront hotel near Tulum Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Gramercy Tulum.

This 3.5-star Tulum hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gramercy Tulum offers 48 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: MXN 120-500 for adults and MXN 120-500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Scooter/moped rentals
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Champagne service
  • Free bottled water

More

  • Individually decorated
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120–500 for adults, and MXN 120–500 for children
  • Airport shuttle fee: MXN 3000 per room (one-way)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Gramercy Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 328 reviews" "
Rating 8 - Good. 53 out of 328 reviews" "
Rating 6 - Okay. 15 out of 328 reviews" "
Rating 4 - Poor. 16 out of 328 reviews" "
Rating 2 - Terrible. 17 out of 328 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Zsach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were transferred to Hotelito Azul Tulum and had to argue with personal to receive an equivalent room for the 2nd night. Check out was a night mare.
Stayed 2 nights in Mar 2023

2/10 Terrible

Unsun

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
Stayed 8 nights in Feb 2023

10/10 Excellent

Elizabeth

10/10 Excellent

Charlene

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022