Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
5-star beach property near Punta Sam Ferry Terminal

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View from room
Aerial view
View from room
4 restaurants, breakfast served
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Breakfast included
  • Pool
  • Parking includedParking includedParking included
  • Restaurant

Check out the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive
  • Popular LocationNorth Beach91 min drive

Room options

Ocean View Penthouse Ste w/plunge pool

  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Two Story Casita Suite w Plunge Pool

  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool

  • 173 sq m
  • Sleeps 2
  • 1 King Bed

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite with Round Jacuzzi

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Swim Up Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

Seaside stay .Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 6 miles (10 km).

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive
  • Terminal Marítima Isla Mujeres - 82 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 20 min walk
  • Blanca Blue - 6 min drive
  • El Suspiro - 9 min drive
  • Duke’s Lobster & Seafood - 10 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beach property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A spa tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 4 dining venues
  • 7 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 1004 reviews" "
Rating 8 - Good. 99 out of 1004 reviews" "
Rating 6 - Okay. 28 out of 1004 reviews" "
Rating 4 - Poor. 9 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible stay. Staff was constantly going above and beyond to satisfy customers. Food was delicious and varied. Beach and pools weren't too crowded and very cozy. Overall an amazing, small property that is absolutely lovely! Only downsides (for us) - No reservations for restaurants means sometimes you need to wait 30 minutes for a table to open up. Since there's no buffet, your evening plans can be altered unexpectedly. - VERY quiet and a bit boring. There's very little going on and very little music. Mostly couples enjoying the sun/pool/beach on their own. That's fine if it's what you're looking for, but we would have enjoyed a more active vibe in the evenings. Luckily, the Excellence is just next door and has nightly shows, activities and active music. Very fun!
Stayed 9 nights in Feb 2024

10/10 Excellent

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Chad Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 8th stay at the beloved. We go back for the quiet, intimate environment, delicious food, and most of all the amazing staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and relaxing atmosphere, the staff was completely helpful and were very attentive to any accomodations we needed or wanted. Will gladly come back to see them again
Stayed 9 nights in Jan 2024

10/10 Excellent

Michael Anthony

Stayed 9 nights in Jan 2024

10/10 Excellent

Braeden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were excellent, food was delicious, and the spa area was phenomenal. We would definitely come back in the future!
Stayed 4 nights in Jan 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Iris Esther

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024